• Resolved marouanesalmi

    (@marouanesalmi)


    The plugin was working fine for me two weeks ago, in the last two days I factory reset my website, and when uploading products, the size guide no longer appears on the product page!!!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey, Katherine from Printful here. We’ve noticed that other customers have reported something similar recently as well. A solution would be trying to push the products to your store once again. When you’re doing that, please make sure to checkmark the “Add size guide” button.
    If it doesn’t help, please let me know!

    Thread Starter marouanesalmi

    (@marouanesalmi)

    Unfortunately, the problem still remains.
    I check the Add size guide case but it’s not work.

    Alright, thanks for the update! Our devs are looking into this. I’ll post an update here as soon as I have one. If you have some questions in the meantime, I’d suggest reaching out to our support team — support@printful.com.

    Hey, @marouanesalmi! Just letting you know that our devs have fixed the issue. You’ll have to push the product again, and the size guide should be there!

    Thread Starter marouanesalmi

    (@marouanesalmi)

    Hey
    Thank you for your efforts!
    The Size Guide works fine with Shirts, Sweatshirts, Hoodies But not for others products like Dresses for example.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Size guide no longer available after recent updates’ is closed to new replies.