• Resolved tusca95

    (@tusca95)


    Hi, i have a website with woocommerce and Size Chart for WooCommerce, the current version installed is the 2.1.3 and it has no problem, but if i try to update from wp admin it says that the newer version is 2.1.5, but it fails to update. If I try to upload the 2.1.7 downloaded with the pro license the update breaks every product page.

    What should I do?

    • This topic was modified 3 years, 4 months ago by tusca95.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Tusca95,

    Thanks for reaching out to us and apologies for the inconvenience.

    Can you please share any error log with our plugin if you found it?

    We are already working on a few issues and release our next version 2.1.8 on or before 11 Nov.

    You can download any previous version from here.

    Thanks for your cooperation.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Tusca95,

    Greetings!

    Can you please upgrade now version to the latest 2.1.8 and let us know how it works.

    Best,
    Hitendra & Dotstore Team

    Not working for me. After the update, in my products page show up like 10 different Size tabs. It is all broken.

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello deny21,

    In our latest plugin version, we have implemented the multi-size chart feature.

    So from now, you need to check all the settings and add a size chart specifically.

    If there is a multi-size chart then you need to check category settings and product detail page individual product size chart settings.

    If you are unable to delete the size chart or product then please share a short video so we can review it and get back to you for the same.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 4 replies - 1 through 4 (of 4 total)
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