sites disconnecting

Hi there,

Sorry for the long awaited reply from us.

It appears so that enabling debug log and leaving like that wouldn’t be the best course of action expecially if the site is live. This also could be due to some plugin confict, meaning that anothe plugin is not fully compatible with the Worker plugin. Therefore, you might need to temporarily disable all plugin, except Worker and see if the connection will be established. If that happens, activate other plugin one by one until determining the cause for disconnection. This is the best way of finding the culprit in these situations.

Kindly.

disabling all the plugins for days or even weeks would completely break the websites.

plugins are not just for fun, they provide functionally to the website, often crucial functionally.

I am having the same issue out of over a 100 sites 2 or 3 will not stay activated with no seeming connection between them.

(@espressivo)

i wouldn’t hold your breath. I had 1 site that wouldn’t connect and i waited over 18 months for support to reply, then had to give up and switched the updates over to wptoolkit.

I have several tickets in this state, waiting on a reply for over 1 year.

all they do is tell you that they are waiting on the developers, who it seems are just lazy buggers and never reply to tickets.

The same problem here… There’s no solution?

on top of this issue I am also now having the issue that managewp keeps disabling itself.

Managewp support have basically refused to do anything as they have said it is not a high priority as it is only affecting a small number of people. Or at least not enough people have reported it for them to care.

Sheesh, its not like their developers are actually busy, when is the last time manageWP actually got any updates or new features?

i can see users on Godaddy also reporting the same issue.

I had the same Problem ans SOLVED it with a custom function, that checks and activates my ManageWP Worker Plugin every hour:

<?php

/* Keep ManageWP Worker activated */

function activate_managewp_worker() {

    $plugin_file_path = WP_PLUGIN_DIR . '/worker/init.php';

    // überprüfen, ob das Plugin bereits aktiviert ist

    if (!is_plugin_active($plugin_file_path)) {

        activate_plugin($plugin_file_path);

    }

}

function schedule_activation_cron() {

    if (!wp_next_scheduled('activate_managewp_worker_event')) {

        wp_schedule_event(current_time('timestamp'), 'custom_interval', 'activate_managewp_worker_event');

    }

}

add_action('init', 'schedule_activation_cron');

// Funktion zum Aktivieren des Plugins, die vom Cron-Job aufgerufen wird

function activate_managewp_worker_callback() {

    activate_managewp_worker();

}

add_action('activate_managewp_worker_event', 'activate_managewp_worker_callback');

function custom_cron_intervals($schedules) {

    $schedules['custom_interval'] = array(

        'interval' => 3600,

        'display'  => __('Regularly', 'textdomain')

    );

    return $schedules;

}

add_filter('cron_schedules', 'custom_cron_intervals');

Cheers!

do I have to o add this to every site or is a central place in managewp I can add it?

i am currently looking at moving everything to wpumbtella anyway since managewp be support is pretty much non existent now

they literally told me they do not care about this issue and have no intention of fixing it anytime soon.

You need to add this to every site.

I tried MainWP but was not happy. Maybe WPumbrella is better.

I also did not like mainWP.

didn’t like the interface and was a PITA to setup and get everything working, the reports were not good either.
There is also lots of extra cost as you also have to purchase all the 3rd party services and plugins. I worked out you need at least 50 sites for it for be cost effective, unless you charge a lot to your clients.

Wpumbrella is lacking in features compared to managewp, but at the moment it seems to be more reliable and support is more responsive as it is a small company. I am hoping they will be adding all the missing features.

Since Godaddy boight out managewp it has gone to crap, but lets be fair anything GoDaddy touches sucks.

ManageWP suppor tliterally told me they do not care about the issue and have no intention of fixing it anytime soon.

@dominichostettler, thanks! May I ask in what part/file should I add that code?

@eleonoraanzini, i personally wrote an own plugin for that, so I can manage this function over many sites in the ManageWP Dashboard. But you can also add it to your finctions.php if you use a child theme, or otherwise you add it as a snippet with the snippet plugin.

I have moved everything to wp-umbrella now.

managewp support have confirmed they are aware of this issue with the managewp plugin constantly getting disabled, and that they have no intention of fixing it as it doesn;t affect enough users for them to care.

I have also had other issues/tickets that have been open for nearly 2 years now, which they have refused to look at or fix.

So moving to another solution really was the only choice.

• This reply was modified 9 months, 3 weeks ago by lordsnake.

I’m also getting this.
I’m trying to find what’s common between the 4 sites that are disconnecting (I’m managing around another 30 odd without this issue).
The only thing they have in common is that they’re all on a Litespeed server and have the Worker and Litespeed plugin installed (although my other sites without the problem also have this in common).
Anyone else here using this setup?

Thanks

@andydog66 Yep, I am using a Litespeed Server too for the sites which had the issue.