siteorigin-installer.php is reporting an available update

  • Resolved windam

    (@windam)


    1 year, 3 months ago

    I have 1 plugin update but when I go to the WordPress Updates page, no plugin is displaying and it says that all my plugins are updated. After trying to find out what’s causing this, it seems to be pointing to this installer plugin within your plugin. Can you please check?

    Plugin installer/siteorigin-installer.php is reporting an available update.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    Hi, thanks for letting us know; much appreciated. Apologies for the hassle; we’ll resolve this error ASAP. Please, don’t hesitate to let us know if any follow-up queries arise.

    Thread Starter windam

    (@windam)

    Thanks for your help.

    Thread Starter windam

    (@windam)

    The update notification is gone now. Many thanks for your quick response which is much appreciated.

    Plugin Support Andrew Misplon

    (@misplon)

    Thanks for your feedback and patience; it’s most appreciated. Please, don’t hesitate to post a thread if any SiteOrigin related queries or requests arise in the future.

    Cheers for now.

    Andrew

    same issue?

    Ausstehende Updates

    Plugin installer/siteorigin-installer.php is reporting an available update.

    Thread Starter windam

    (@windam)

    Try deactivating then reactivating the plugin – either the pagebuilder or the widget bundle plugin.

    Plugin Support Andrew Misplon

    (@misplon)

    Apologies for the hassle ww_hoax. I’ve asked our developer to confirm the issue is resolved as soon as he’s online this weekend.

    Plugin Support Andrew Misplon

    (@misplon)

    Hi, thanks for the wait. Alex at SiteOrigin has resolved the issue. Thank you both for reporting the issue and for your support. Please, don’t hesitate to get in touch if any requests or questions come up in the future. Cheers. Andrew

    Thread Starter windam

    (@windam)

    The update notification re-occurred to me. Is it possible to have the option to remove this installer plugin completely? It’s asking for an update but it doesn’t appear in the Updates page.

    • This reply was modified 1 year, 3 months ago by windam.
    Thread Starter windam

    (@windam)

    I’m hesitant to deactivate then reactivate the Pagebuilder plugin as I’m afraid it will break the layout of my pages when I reactivate it.

    Thread Starter windam

    (@windam)

    Ok now it’s gone again. Not sure what happened though but thanks for fixing it. I hope the notification doesn’t appear again. ??

    Plugin Support Andrew Misplon

    (@misplon)

    Hi windam. For interest’s sake, you’re free to deactivate and reactivate Page Builder without impacting your layouts. Please, let us know if any follow-up issues occur. Cheers ??

    Thread Starter windam

    (@windam)

    Oh OK, thanks for the tip. BTW, the notification seems to reappear every day as I see it again this morning.

    Plugin Support Andrew Misplon

    (@misplon)

    I’ll ask Alex if he can release the next update, which should completely resolve the problem. Apologies for the hassle and thanks for keeping us updated.

Viewing 14 replies - 1 through 14 (of 14 total)
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