Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello,

    Thanks for reaching out.

    Your Yoast-generated XML sitemap index is at https://13tv.co.il/sitemap_index.xml. We loaded it and it works fine. See image.

    Please clear your browser cache or re-check from another browser/device.

    Thread Starter shlomynahum

    (@shlomynahum)

    hi, thank you for fast response
    maybe you got old cached version
    i’m getting error 500, and more important google search console

    Hello!

    Thanks for getting back. I was able to replicate the issue on my end.

    First of all, can you please make sure you’re running the latest version of WordPress (5.7.1), Yoast SEO (16.2), as well as the latest version of your theme and ALL other plugins? Please also check that your site meets our plugin requirements.

    If everything’s updated on your end and your site meets our plugin requirements, we need you to perform a conflict check.

    The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?So only the Yoast plugin is activated together with the Twenty-Twenty theme. Then load your sitemap. Does the issue occur? If not, reactivate your other plugins one at a time and check if the issue occurs again for every plugin reactivated. Lastly, switch to your theme.

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.`

    Thread Starter shlomynahum

    (@shlomynahum)

    hi, yes most of the plugins are in house,
    it started after we updated to latest version,
    but I think it is just a coincidence,
    on our smaller site, with same plugins and version, everything is fine for now,
    I think it is because we reached some sort of a limit,
    can I reduce the execution some how?

    • This reply was modified 3 years, 10 months ago by shlomynahum.
    Plugin Support Maybellyne

    (@maybellyne)

    Yes, you are correct! On checking the HTTP status, it’s HTTP 500.

    The sitemap has a very large number of entries. This error is typically caused when the resources required to generate the sitemap are not available or the request is timing out due to the resource restrictions of the server environment. We would first recommend ensuring that the PHP settings for both max_execution_time and memory_limit are set to a high enough value in the PHP environment. This setting is typically controlled by editing the values in a php.ini file such as in the following example:

    max_execution_time = 300
    memory_limit = 256M

    If you aren’t sure how to change these settings in php.ini, we would recommend contacting your web hosting provider for additional assistance.

    Thread Starter shlomynahum

    (@shlomynahum)

    ok. ill ask my IT and get back to you, thank you for now

    Thread Starter shlomynahum

    (@shlomynahum)

    that done it, thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘sitemap_index’ is closed to new replies.