sitemap.xml unable to read them

Yoast SEO generates sitemap_index.xml, not sitemap.xml. Please, submit the sitemap_index.xml and which should resolve the issue.

I have enable the sitemap_index.xml and I get the error “Your Sitemap does not contain any URLs. Please validate and resubmit your Sitemap.”

The url of this xml is https://www.suco.gr/sitemap_index.xml

Me to got same error message in google webmaster tool, please fix this error

We were unable to read your Sitemap. It may contain an entry we are unable to recognize. Please validate your Sitemap before resubmitting.

My sitemap xml url is https://www.eknowledgetree.com/sitemap_index.xml

@stavroch,

We are not sure why Google says that. We see that your sitemap here: https://www.suco.gr/sitemap_index.xml does show urls on it. We ask the following three actions:

1.Does clearing your caching from your plugin, theme, server, browser, or CDN such as Cloudflare resolve the issue? If you are not sure how to clear your server caching, please speak with your host provider.

2.Try to resubmit the sitemap. This guide explains more: https://kb.yoast.com/kb/submit-sitemap-search-engines/#google

3. If errors still appear, we suggest contacting Google as the sitemap does contain urls. You may?contact Google by making a post on their forums: https://productforums.google.com/forum/?rd=1#!forum/webmasters.?

@sarithareddy,

We are not sure why Google says that. We can see your sitemap appears here: https://www.eknowledgetree.com/sitemap_index.xml with urls on it. We suggest the actions described above as your sitemap has urls on it and is in the correct format.

@pcosta88

I already reached webmaster forum, they are not sure why this issue is generating, please check this discussion link here https://productforums.google.com/forum/#!topic/webmasters/HUrQWGRD4gc;context-place=mydiscussions

Unfortunately, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

The same error is for my site also as I describe above.
I don’t know if this is right to pay for a support, where 2 sites have an issue.

Hi,

We are not sure why Google fails to find the sitemap. We can only say that the issue is specific to your site or Google rather than the Yoast SEO plugin. We say that as the sitemap is being outputted with urls on it here: https://www.eknowledgetree.com/sitemap_index.xml.

To resolve the issue we suggest:

A.To purchase Yoast SEO Premium and receive our Premium email support and we can help you further. However, we may end-up asking you to contact Google for more information or to speak with your host provider even though you may have premium support.

B. We suggest contacting Google as the sitemap does contain urls and Yoast is outputting it correctly. You may contact Google by making a post on their forums: https://productforums.google.com/forum/?rd=1#!forum/webmasters.

Hi,

I try the solution (B)

Here is the answer of google suuport team
https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/webmasters/wor4mrhJr80/VxZUU9ncBgAJ

as i can see there is an issue that you have to fix it.

Is that right?

@stavroch The issue you’re experiencing isn’t specific to the Yoast SEO plugin either. It’s an issue mostly specific to your server since the sitemap URL doesn’t return anything when Google user agent visits the sitemap.

However, we’re not exactly sure about this. If you’d like us to continue investigating this issue further, please purchase Yoast SEO Premium and receive our Premium email support.

Thank you for your reply.

What settings do I have to make in server to fix this issue?

I can’t pay that amount in this period.

Regards,
Stavros.

@stavroch

Unfortunately, we are not familiar with your server or settings so we cannot say what changes need to be made. We only know that your sitemap is appearing as expected here: https://www.eknowledgetree.com/sitemap_index.xml. We would suggest speaking with your host provider for more information on any settings which may need to be changed.

Closed due to inactivity.

I am also facing the same issue.

Thats happening to me as well. My robots.txt allows access to the sitemap file, and google continuingly reporting me that the yoast generated sitemap contain no links, while it does.