• Resolved collinbassett

    (@collinbassett)


    I’ve purchased the Pro version and added it to my client’s website. The sitemap generator runs successfully, but when going to review the sitemap page url, it returns a 400 Not Found Page. Would appreciate your help determining what is causing this issue.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Marco Beierer

    (@mbsec)

    Hi @collinbassett

    Sorry for the late reply. I was out of office today and had a full schedule yesterday and thus no time yet to reply.

    I had a quick look at the site and the issue is an existing redirect. Opening sitemap.xml redirects to sitemap_index.xml which does not exist.

    The Sitemap Generator generates the sitemap.xml and never does any redirects, so the redirection has be defined somewhere else. Maybe in another plugin or the .htaccess file? Do you have another sitemap plugin or an generic redirection plugin installed?

    If you like, we can also continue the conversation by mail.

    Best regards
    Marco

    Thread Starter collinbassett

    (@collinbassett)

    Hi @mbsec! Thanks for the reply! The Yoast SEO plugin was initially activated so it probably came from that.

    That would be great to continue discussion via mail.

    Thank you!
    Collin

    Hi @mbsec, I apologize for being off topic. I don’t know where to write. I bought a plugin, but the thing is, it doesn’t work correctly, it only makes a sitemap for a photo, it doesn’t make a page. Plugin for 25,000, the site does not have 25,000 even if with a photo. And he makes a card and writes that the limit is over, I open the card and there are only no photo pages. What could be problematic? the plugin is worth it, I don’t use it, it’s a pity

    прошу прощения, что не по теме. Я не знаю куда писать. Я купил плагин, но дело в том, он работает неправельно, делает карту сайта только фото, страницы не делает. Плагин на 25000, на сайте нет 25000 даже если с фото. А он делает карту и пишет что лимит закончился, открываю карту а там только фото страниц нет. В чем может быть проблема? плагин стоит я им не пользуюсь, очень жалко

    • This reply was modified 4 years, 3 months ago by satartor.
    Plugin Author Marco Beierer

    (@mbsec)

    Hi @satartor

    Sorry for the trouble you have.

    Can you send me a link to your website, so that I can have a look?

    Alternatively, I could also refund your payment, but would also need the URL of the website.

    Best regards
    Marco

    Hi @mbsec https://regrands.ru/ now there is another sitemap, I would not want to abandon you, look at the problem if it can be solved, I will be glad

    сейчас там другая карта сайта, мне бы не хотелось отказываться от вас, посмотрите проблему если ее можно решить я буду рад

    • This reply was modified 4 years, 3 months ago by satartor.

    @mbsec https://regrands.ru/ Вы посмотрели? что нужно чтоб решить проблему?

    @mbsec ответа я так и не вижу

Viewing 7 replies - 1 through 7 (of 7 total)
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