Sitemap issue with NGINX server

  • Resolved Rupesh Jorkar

    (@rupeshjorkar)


    10 months ago

    Dear Support team,

    We are using Rank Math SEO plugin for our WordPress site and we have followed the instructions from this official article https://rankmath.com/kb/fix-sitemap-issues/ to configure NGINX for sitemap generation. However, we still see an error message on the dashboard that says:

    Error – Since you are using an NGINX server, you may need to add the following code to your configuration file if your Sitemap pages are not loading. If you are unsure how to do it, please contact your hosting provider. Click here to see the code

    We have checked the sitemap pages and they are loading fine, but the error message persists. We have also tried clearing the browser cache and restarting NGINX, but it did not help.

    We have attached a screenshot of the error message for your reference. Please advise us on how to remove this error from the dashboard.

    Screenshot URL – https://tinyurl.com/ynlkvdpc

    Following is Our Current Site Configuration
    Plugin – Rank math Plugin Version – 1.0.209
    WordPress Version – 6.4.1
    Server – NGINX

    Thanks!
    Rupesh Jorkar

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @rupeshjorkar,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    The notice is shown to all websites that run on Nginx servers as Rank Math cannot detect whether the issue has been fixed.

    However, you can click the “I already added” link on the notice to stop seeing it.

    If it still shows after that, then clear your website’s cache and transients in Rank Math > Status & Tools > Database Tools > Clear Transients.

    Hope that helps.

    Thread Starter Rupesh Jorkar

    (@rupeshjorkar)

    Thank you for your update!

    We already applied the following steps, but it still error message appears on the dashboard. Please find the attachment for reference. So, can you please advice.

    #1 However, you can click the “I already added” link on the notice to stop seeing it.

    #2 If it still shows after that, then clear your website’s cache and transients in Rank Math > Status & Tools > Database Tools > Clear Transients.


    URL – https://tinyurl.com/yk7dawal

    Thanks!
    Rupesh Jorkar

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @rupeshjorkar,

    If the sitemaps are loading fine you don’t need to add this piece of code and can simply hide it by clicking the link “I already added” to remove the warning.

    Don’t hesitate to get in touch if you have any other questions.

    Thread Starter Rupesh Jorkar

    (@rupeshjorkar)

    Dear Support Team,

    I have clicked on the “I already added” button, but the error message still appears. so should we supposed to ignore this message ?

    We have attached the video URL for reference.

    Video URL – https://www.awesomescreenshot.com/video/24566029?key=7b350096f9b91416b79584629db5f096

    Thanks!
    Rupesh Jorkar

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @rupeshjorkar,

    Yes, you can simply ignore the message as it is not an error.

    If your sitemaps are working fine, then you won’t need to follow the steps to add the code.

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)
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