sitemap generation Blocked

Hi @savoures

Thanks for reaching out! Let’s try to get this sorted for you.

I have followed the steps you mentioned but was unable to recreate the issue. I’ve enabled every single setting in our plugin, and the sitemap still works correctly on my end. I also added /sitemap_index.xml to the URL you specified, and it seemed to work properly. Could you confirm if the AIOS plugin is still enabled?

To help troubleshoot further, could you try the following steps:

1. Clear Cache: If you’re using any caching plugins, please clear the cache and check the sitemap again.
2. Disable Modifications: Review and temporarily disable any custom firewall or .htaccess modifications to see if they might be causing the issue.
3. Plugin Conflict: Deactivate all other plugins except for RankMath and AIOS, and check if the sitemap works. If it does, reactivate your plugins one by one to identify a conflict.
4. Settings Review: Double-check any AIOS settings related to the firewall rules that may interfere with the sitemap.

Could you also provide:

• The exact URL where the sitemap is not working (without the domain name as it’s not allowed here).
• A list of the AIOS settings you have enabled.
• A list of “Rankmath pro” settings you have enabled.
• Any error messages or debug logs would be helpful. You can enable the debug log by going to Settings > General Settings in the AIOS plugin, then check for records under Dashboard > Debug Logs. Alternatively, you can review any server error logs, or if WordPress debugging is enabled, check the debug.log file located in the /wp-content/ folder. (Please be sure not to share any domains or sensitive information when providing a few lines from your logs.)
• The WP version, Rankmath pro version and AIOS version as well.

With this information, we can continue investigating and hopefully find a solution.

Best regards,

Hi

I could give you access so you check whatever you want

but the weird thing is that it did it one more time at the middle of August.

I disabled the AIOS plugin and everything worked fine. Now after almost two months it did the same again and I disabled the plugin and fixed it but .. the weird thing is that when I enable it again .. it does NOT do it .. so even me I cannot reproduce it.

the only thing I can do is to wait for it to happen again and then to try turning on off the firewall settings until I find what is causing the problem

or someone to give me the answer

WP Rankmath and AIOS are all at the latest version

one of the links that where empty is product-sitemap1.xml

Hi @savoures

As mentioned earlier, having all the information I requested would be really helpful for troubleshooting the issue. Additionally, a list of the plugins you’re using could provide more insight. Are you using any caching plugins? Please remember not to share site access here, as it’s not allowed.

I’ve tested this with WooCommerce installed, added a dummy product, and the sitemap worked correctly.

If the issue has resolved itself, it might be worth checking your error log for the dates and times when the problem occurred to identify any potential causes.

Best regards

Hello

you can check now, it does it again

https://groupex.gr/product-sitemap3.xml

Hi @savoures

When I check the link it does show the products in the sitemap, do you get any type of error in your logs? Also please let me know regarding the above and the steps you’ve taken to recreate the issue.

Kind regards,

• This reply was modified 1 month, 2 weeks ago by Roland.

@savoures I’ve double-checked, and the products are showing up in your sitemap. Could you please share the information I requested so we can try to pinpoint the cause of the issue?