Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Suwash

    (@suascat_wp)

    @maisonwhite

    I clicked the post-sitemap.xml and it seems redirected to the login page showing a login form. This seems strange.

    Could you please resave the permalink settings? Clear all your caching from your theme, plugin, server, CDN like CloudFlare or browser. If you are not sure how to clear caching from theme/plugin please speak to those authors. If you want to clear cache from the server, please speak to your host provider.

    If the issue persists; often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Twenty-Two.

    Please test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.

    Can you please inform us of the results, so we can help you figure out what the problem is?

    Thread Starter Maisonwhite

    (@maisonwhite)

    Note from WP Tech Support:

    We have checked the sitemap and we’re able to replicate the issue on our end. We’ve tried to troubleshoot it by doing the following:

    We have reverted the changes we’ve made afterwards.

    We notice that the sitemap appears when the YITH Point Of Sale For WooCommerce plugin is inactive, see this screenshot – https://gfx.cx/images/2023/03/28/dYvlK.png. However, the are no settings or redirects that might have caused it.

    We’ve checked the frontend for layout issues before and after the troubleshooting but found none.

    Here is a screenshot of how the page looked before – https://gfx.cx/images/2023/03/28/dYVEx.png

    Here is a screenshot of how the page looks now – https://gfx.cx/images/2023/03/28/dYiRy.png

    If you would, please clear your browser cache for the changes to take effect on your end.

    We suggest reaching out to Yith support regarding this issue. 

    Plugin Support Maybellyne

    (@maybellyne)

    Thanks, @maisonwhite, for sharing that conversation with us. YITH Point Of Sale For WooCommerce plugin is the conflicting plugin. So we highly recommend reporting plugin conflicts to the developer of the conflicting plugin as they may have additional information vital to providing a resolution.

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

Viewing 4 replies - 1 through 4 (of 4 total)
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