• Resolved alihameed001

    (@alihameed001)


    When the SiteKit plugin is active my Elementor plugin keeps loading and when this plugin is not active I get my elementor open without any problem.

    How can I fix that please?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @alihameed001 thanks for getting in touch. I haven’t been able to replicate this myself while using Elementor and Site Kit and don’t recall any previous reports of this. With this in mind it would be good to get some information from you so that we can check this further:

    1. Your Site Health Information. You can share this using our private form Make sure to include your hosting provider here.
    2. Do you encounter the same with just the Elementor and Site Kit plugins active?
    3. Do you see any console errors when this happens?

    I’d also recommend reaching out to the Elementor support team also to see if they can identify anything that could be causing this from their side.

    Thread Starter alihameed001

    (@alihameed001)

    Done the form is filled

    Thread Starter alihameed001

    (@alihameed001)

    And also i have this issue just with Site Kit plugin ( other plugins works perfect with Elementor Pro)

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @alihameed001 Could you try submitting this information once more a it doesn’t appear that all of the information has come through. Make sure to copy the Site Health info to clipboard and paste on the form in the Site Health Information question.

    Could I also ask you in the meantim to please try going to this URL which will setup a disposable WordPress site with Site Kit pre-installed. Could you then install Elementor on here and set up Site Kit to see if you encounter the same issue as on your own site?

    Let me know how you get on with the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

    Hi, got similar issue in most of my sites. How to fix this? Please help.

    @leiresultsagency If you’d like to open a new support topic we’d be happy to assist with your case individually. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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