Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @brmartinez Thanks for reporting, and providing a supporting video. So I can try and replicate this issue from my side can you inform me of any particular configurations you have with Jetpack outside of the default settings, before connecting Site Kit.

    Thread Starter Bruno Martinez

    (@brmartinez)

    Thanks, James.

    I’ve tested removing all plugins and leaving only Jetpack and Sitekit, so I can confirm that nothing else is impacting on this.

    As to jetpack, these are the options that I’ve activated:

    1. online monitor
    2. antispam
    3. brute force attack
    4. Login with wordpress.com
    5. extra widgets
    6. auto-sharing
    7. social buttons
    8. jetpack comments
    9. Allow people to sign to get posts by email
    10. Site stats
    11. shortlinks (wp.me)
    12. sitemaps
    13. site verification

    That is all. Other options are all disabled.

    Plugin Support James Osborne

    (@jamesosborne)

    @brmartinez Thanks for reporting this, I’m able to replicate the same issue from my side. I’ve opened a GitHub issue so we can investigate this further.
    https://github.com/google/site-kit-wp/issues/1141

    I can keep you posted here once I have an update. Feel free to jump into the GitHub discussion with any input in the meantime.

    Thread Starter Bruno Martinez

    (@brmartinez)

    Awesome! Thanks ??

    Thread Starter Bruno Martinez

    (@brmartinez)

    James, have you been able to fix the issue?

    Plugin Support James Osborne

    (@jamesosborne)

    @brmartinez It’s being worked on at present, and as you’ll see from the GitHub issue it should be shipped soon! Thanks for bringing this to our attention.

    Thread Starter Bruno Martinez

    (@brmartinez)

    Awesome! Thanks for helping out. I’ve been missing those statistics a lot. ??

    Take care.

    Renee Johnson

    (@reneesoffice)

    @brmartinez we’ve released version 1.4.0, which includes a fix for this issue. Could you update and let us know if it is resolved for you? Thanks!

    Thread Starter Bruno Martinez

    (@brmartinez)

    Awesome! It worked. ??

    Renee Johnson

    (@reneesoffice)

    @brmartinez appreciate the confirmation. Feel free to leave a review about your experience with Site Kit.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Sitekit is crashing the jetpack statistics’ is closed to new replies.