SiteGround Optimizer hide the Iframe of Redsys Insite payment method plugin

  • Resolved alejandrotrefois

    (@alejandrotrefois)


    2 years, 4 months ago

    Hi!
    First let me thank you for your good job with this plugin.
    Divi support team found the origin of this issue in my checkout page:
    I use Woocommerce and “Redsys InSite para WooCoomerce” plugin.
    Normally, when you place order, the checkout page goes to an order-pay page with the number, date and amount of the order and you can see below the fields for the credit card.
    When SiteGround Optimizer plugin is enabled, you can′t see these fields, they are hidden.
    The form is there but you can′t see it. The order goes on, but the time to enter your credit card expires and the order become ‘cancelled’
    I wish continue using SiteGround Optimizer, maybe only a part is not working fine and I can disable it
    Could you help me, please?
    Thanks in advance,
    Alex

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Simeon Boev

    (@k3llanved)

    Hello @alejandrotrefois,

    The plugin in question is not free, thus I can not test it on my end using a fresh WordPress application. One of the best methods to find what causes the issue is to create a staging copy of the website and enable the optimization features of our plugin one by one. This way you will find which one causes it and exclude the scripts/styles of the plugin using the exclude feature. In case the script/style is not listed under the exclude feature use one of the filters listed under the Details section of the SiteGround Optimizer plugin page.

    Best Regards,
    Simeon Boev

Viewing 1 replies (of 1 total)
  • The topic ‘SiteGround Optimizer hide the Iframe of Redsys Insite payment method plugin’ is closed to new replies.