• Siteground migrated my site to a new server and asked that I update the A records to the new IP address. I did, but my site is down and says the server’s IP address could not be found and displays the error : DNS_PROBE_FINISHED_NXDOMAIN

    I am not able to access wp-admin and am not a techy person.
    I tried to get assistance from Siteground and they gave this message:

    “That being said what should be done is for you to access the remote host DNS zone and update the A record to ——–
    Make sure to update the record to ——-

    Be advised that authoritative DNS zone is not pointed to us (you are not using our name servers) we cannot change the A record for you. So if you need assistance it will be best to contact your authoritative DNS zone host.”

    Is WordPress my authoritative DNS zone host ? I’m confused.

    The page I need help with: [log in to see the link]

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  • The topic ‘Siteground changed my IP address. My site is down and can’t access wp-admin’ is closed to new replies.