Site works but “site is down” when shared”

  • Hello again,

    My website works. When I visit it with my iPhone or on another computer I can see it works. As I created a page on Facebook, I want to share the link of my website “marine-leroy.com”. When I do, in the actual thumbnail it’s written :

    site is down
    marine-leroy.com

    But when I click on “site is down”, my website is on and it works.

    Why is “site is down” written here when i try to share the link ?
    It’s important for my communication that I manage to fix this, it’s urgent.

    Thank you so much!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Theme Author lyrathemes

    (@lyrathemes)

    Hello there. This is something that has possibly been cached by Facebook and has nothing to do with your website directly. Please go to https://developers.facebook.com/tools/debug/sharing/ and try your URL in the debugger to test what Facebook sees when it visits/pulls your website.

    Thread Starter marine1010

    (@marine1010)

    Hello @lyrathemes

    Thank you so much for your help. Sorry for my english, but I’m french.
    I did what you suggested. It fixed some bugs, but I have to fix a last one :
    ” The ‘fb:app_id’ property should be explicitly provided, Specify the app ID so that stories shared to Facebook will be properly attributed to the app. Alternatively, app_id can be set in url when open the share dialog.”
    And I’m sorry but I don’t know what to do. Can you help me please ?
    Thank you !
    M.

    Theme Author lyrathemes

    (@lyrathemes)

    I would suggest just entering your URL here and see what Facebook shows: https://www.screencast.com/t/iylc7nJ7m

    Thread Starter marine1010

    (@marine1010)

    Hello,

    It shows exactly what I wrote before :

    ” The ‘fb:app_id’ property should be explicitly provided, Specify the app ID so that stories shared to Facebook will be properly attributed to the app. Alternatively, app_id can be set in url when open the share dialog.”

    Don’t know what this mean ? And what do I have to do, please ?

    “site is down ” is gone, but the problem I’m talking to you about now remains.
    Thank you.

    Theme Author lyrathemes

    (@lyrathemes)

    If “site is down” is gone, what is the issue you’re facing now?

    Thread Starter marine1010

    (@marine1010)

    First of all in the debug when I enter the URL it says :

    ” The ‘fb:app_id’ property should be explicitly provided, Specify the app ID so that stories shared to Facebook will be properly attributed to the app. Alternatively, app_id can be set in url when open the share dialog.”

    and I don’t know what it means.

    And then, when I share my URL on Facebook it says
    ACCUEIL – MARINE LEROY PHOTOGRAPHE
    marine-leroy.com

    ACCUEIL means like ” HOME”.

    I just want it to say :
    MARINE LEROY PHOTOGRAPHE
    marine-leroy.com

    My logo appears, no problem with that, it had been fixed.

    Theme Author lyrathemes

    (@lyrathemes)

    I’ve responded to this in the other thread. Hope it helps.

    Thread Starter marine1010

    (@marine1010)

    It worked for the other issue.
    But, here, it doesn’t change anything for this one unfortunately ??

    Theme Author lyrathemes

    (@lyrathemes)

    I just tried the Facebook debugger and it doesn’t ask me for the app_id. I am not sure what exactly you need here, so can you please tell me once again? ??

Viewing 9 replies - 1 through 9 (of 9 total)
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