Site won't load–White page only

  • After being on vacation, during which time the site was not touched at all, now it will not load. I get only a white page when trying to access the front page, individual post pages, admin, etc. It was working fine, nothing was changed, and I cannot access the admin so I’m not sure how to even start finding/fixing the problem. Any advice appreciated!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter sdramsey

    (@sdramsey)

    P.S. I do have FTP access but I don’t want to start mucking about until I know exactly what I should do. ??

    Have you tried renaming your plugins folder so that all plugins are deactivated?

    One issue I have had in the past is a theme breaking, and renaming the theme folder (so that WP reverts back to the default) fixed that.

    Have you looked at the source of the page? There may be an issue/error in there that is reported but is not making it to the page display.

    Do you have Firefox? If so, install an add-on called Firebug and that will tell you if there are any scripting errors on the site.

    Have you thought about contacting your hosts to see if they are experiencing any problems?

    Thread Starter sdramsey

    (@sdramsey)

    Thanks for the quick reply! ??

    I have been in contact with the hosts, but all their other sites (including WP sites) are running fine, so they’re kind of mystified, too.

    I should have mentioned that this problem is affecting two sites, both of which use different themes and plugins. Both are hosted at the same host, but are separate installs.

    Looking at the source yields nothing but another blank page.

    I will try renaming the plugins folder and install Firebug. Thanks for the ideas!

    Thread Starter sdramsey

    (@sdramsey)

    *Sigh* Firebug finds only the most basic HTML for the page. I get an “access denied” response when I try to rename the plugins folder.

    Is the site live? Whats the URL?

    Thread Starter sdramsey

    (@sdramsey)

    The sites are:

    https://www.sherrydramsey.com

    https://www.thescriptorium.net

    They were both working fine a week ago.

    It seems to me that there is a problem with your host – for both sites to be not loading would suggest the issue lies with them.

    Thread Starter sdramsey

    (@sdramsey)

    I’ll go back to them. Thanks for the help!

Viewing 8 replies - 1 through 8 (of 8 total)
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