site won't load or let me get to admin panel

Try re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

ok, I’ll give that go, will that nuke all of my posts??? or will I still retain them?

They are safely stored in your database.

ok, one last question should I replace the config file?

No.

Thank you I will report back once I’ve backed up and give it ago.

It worked, you rock. Thanks so much for your help!

Hi, I have the same problems. My sites won’t load, neither are the admin pages accessible. (They keep showing server where this page is located is not responding.)

I did no changes to the site, except include new text content.

Hosting company says nothing wrong.

Tried with different browsers and devices, same problems occurs.

Cleared cache, repaired permissions, changed DNS records – still the same.

I use themes from ElegantThemes.

Sites: https://www.deemakmart.com; https://www.herbalhealthforall.com

Please assist… ??

tjchin – if you need help, please start a new thread. This thread is marked resolved and you don’t have the same issue as the OP.