Site won’t let me in – URGENT –

  • Resolved bastou

    (@bastou)


    15 years, 9 months ago

    I was installing a few plugins to improve my site, for which I am the administrator. I logged out for a while and went back. But the site does not let me in saying I don’t have sufficient rights to access… Is there any other way I can sign in? Can there be a virus or bug in the plugin that caused that?
    Thanks for your help!
    S.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Not sure about the plugin causing a virus.

    But you can try and reset your password in the MySQL database for admin. Using your MySQL panel provided by your hosting company.

    See the following to deactivate the plugins:

    https://educhalk.org/blog/?p=38

    and the following to reset your password if needed.

    https://educhalk.org/blog/?p=23

    Thread Starter bastou

    (@bastou)

    figaro thank you so much! It totally worked and I found the plugin that crashed the system. It happened again as I was re-activating them…
    The plugin was the minimeta widget
    Thanks again, it was a pretty weird feeling to be seating in front of the screen without being able to get into the back-end of the site!

    You’re welcome…glad it worked for you. For future reference, you can do a lot in your db with those same procedures…just always make a backup in the event something goes wrong.

Viewing 4 replies - 1 through 4 (of 4 total)
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