Site Won’t Accept Payments

  • Resolved grappsnaps

    (@grappsnaps)


    4 years, 10 months ago

    No such source: src_1GXqeAC1WQCdeXJgJIbna0VN

    Payments will not process for whatever reason. I’m out of options. Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    That typically means you set up and tested the site using your account while Stripe was in test mode. You saved a card, and now you switched over your site to the live mode. Now when you go, it’s trying to use the old staging test card saved to your WooCommerce account.

    You need to delete the card saved on your account. You’ll also note that other accounts won’t see this issue, it’s only your account, because it’s an account specific issue.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Site Won’t Accept Payments’ is closed to new replies.