• Resolved DawneR

    (@dawner)


    Hello! I had big problems with a different GA plugin (it worked great for two weeks and then suddenly my tracking ID vanished from my site, so the GA traffic is now zero), so I deactivated that plugin and installed/configured Analytify. However, I just used incognito browsing to see if my tracking ID is now back on the my site and it is not. I connected your plugin to my GA and I thought that was all I needed to do – HELP. Thank you!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi DawneR,

    Sorry for the inconvenience. Could you please post your “Debug Logs”, it will help me to debug the issue. You will find the debugs logs in Analytify Settings -> Help tab. Thanks

    Thread Starter DawneR

    (@dawner)

    Thanks! I think these are the logs, yes?

    site_url(): https://coachdawne.com
    home_url(): https://coachdawne.com
    WordPress: 4.9.7
    Web Server: Apache
    PHP: 5.6.27
    MySQL: 5.6.32-78.0-log
    ext/mysqli: yes
    WP Memory Limit: 40M
    Blocked External HTTP Requests: None
    WP Locale: en_US
    DB Charset: utf8
    Debug Mode: No
    WP Max Upload Size: 64 MB
    PHP Time Limit: 30
    PHP Error Log: 
    fsockopen: Enabled
    OpenSSL: OpenSSL 1.0.1e-fips 11 Feb 2013
    cURL: Enabled
    Active Theme Name: Escapade
    Active Theme Folder: escapade
    Parent Theme Folder: primer
    
    Active Plugins:
    Advanced noCaptcha & invisible Captcha (v2.7) by Shamim
    Akismet Anti-Spam (v4.0.8) by Automattic
    Analytics Spam Blocker (v2.5) by Arnan de Gans, Luke Williamson
    iThemes Security (v7.0.4) by iThemes
    Contact Widgets (v1.5.2) by GoDaddy
    Jetpack by WordPress.com (v6.3.2) by Automattic
    Ninja Forms (v3.3.11) by The WP Ninjas
    TablePress (v1.9) by Tobias B?thge
    Social Media and Share Icons (Ultimate Social Media) (v2.0.3) by UltimatelySocial
    GDPR Cookie Consent (v2.1.0) by WebToffee
    Yoast SEO (v7.9) by Team Yoast
    Analytify - Google Analytics Dashboard (v2.1.18) by Analytify
    WP Spell Check (v6.8.3) by Persyo
    WP101 Video Tutorials (v0.3) by WP101Plugin.com
    
    Must-use Plugins:
    System Plugin (v3.7.8) by 
    
    Analytify Profile Setting:
    Array
    (
        [install_ga_code] => on
        [exclude_users_tracking] => Array
            (
                [0] => administrator
            )
    
        [profile_for_posts] => 178139061
        [profile_for_dashboard] => 178139061
        [hide_profiles_list] => off
    )
    
    Analytify Front Setting:
    
    Analytify Admin Setting:
    Array
    (
        [disable_back_end] => on
        [show_analytics_roles_back_end] => Array
            (
                [0] => administrator
                [1] => editor
            )
    
        [show_analytics_post_types_back_end] => Array
            (
                [0] => post
                [1] => page
            )
    
        [show_panels_back_end] => Array
            (
                [0] => show-overall-dashboard
                [1] => show-social-dashboard
                [2] => show-geographic-dashboard
                [3] => show-system-stats
                [4] => show-keywords-dashboard
                [5] => show-referrer-dashboard
            )
    
    )
    
    Analytify Dashboard Setting:
    Array
    (
        [show_analytics_panels_dashboard] => Array
            (
                [0] => show-real-time
                [1] => show-compare-stats
                [2] => show-overall-dashboard
                [3] => show-top-pages-dashboard
                [4] => show-geographic-dashboard
                [5] => show-system-stats
                [6] => show-keywords-dashboard
                [7] => show-social-dashboard
                [8] => show-referrer-dashboard
                [9] => show-page-stats-dashboard
            )
    
        [show_analytics_roles_dashboard] => Array
            (
                [0] => administrator
            )
    
    )
    
    Analytify Advance Setting:
    Array
    (
        [client_id] => 958799092305-7p6jlsnmv1dn44a03ma00kmdrau2i31q.apps.googleusercontent.com
        [client_secret] => Hidden
    )

    Analytify settings seems good. It feels one of your plugins is removing the Analytics code. Try to disable other plugins one by one.

    Thread Starter DawneR

    (@dawner)

    Thank you! I think I found it – checked in Chrome’s Tag Assistant and it’s firing, checked via private browsing in Firefox and found the tag ID on the page, and checked the Real Time Users in GA and found someone. Now I’m just waiting to see at least one view incremented in GA. Thanks so much again.

    Thread Starter DawneR

    (@dawner)

    Aaand…it’s happening again. Checked with GoDaddy and they said that it appears that the tracking code should be functioning correctly and my Analytify dashboard says that it is turned on, but nothing in GA,and GA now says that I have a nonstandard implementation on my home page. Help! Thanks.

    Plugin Author Adnan

    (@hiddenpearls)

    Are you using some sort of Cache plugin?

    Can you please reach out to us at https://analytify.io/support/ for more detailed support.

    Thread Starter DawneR

    (@dawner)

    Yes, GoDaddy just installed Fast Velocity Minify and EWWW Image Optimizer. I will reach out to the link above, thank you!

    • This reply was modified 6 years, 2 months ago by DawneR.
Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Site still missing tracking ID’ is closed to new replies.