Site reverts back to blank theme with some content

  • Resolved cbrackpool123

    (@cbrackpool123)


    4 years, 10 months ago

    After pushing files and DB from staging to production is stable for a few hours or overnight…then reverts back to a blank enigma-parallax theme shell with critical wordpress error on the home page. To keep out business from failing we keep republishing and deploying from the staging environment.

    Bluehost php version is 7.0

    Bluehost error log file in public_html shows same for dozens of timestamps going back days and days:

    “[22-Jan-2020 04:12:13 UTC] PHP Parse error: syntax error, unexpected ‘}’ in /home4/focasvet/public_html/wp-content/themes/enigma-parallax/footer.php on line 41”

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello.

    I just saw your site and found it working fine.

    Thanks.

    Thread Starter cbrackpool123

    (@cbrackpool123)

    That’s because every couple of hours when it crashes, I go back into Staging environment and deploy the files…usually after a few hours. I can’t keep doing this or having customers call us that the site is down again. I *was* deploying both the DB and Files to Production…but I’ve found that just the files will bring the site back until the next time. (1) Do you have a way to send you the screen shot of when it goes down?

    (2) Also, what about this error in the log: “[23-Jan-2020 04:13:53 UTC] PHP Parse error: syntax error, unexpected ‘}’ in /home4/focasvet/public_html/wp-content/themes/enigma-parallax/footer.php on line 41″

    (3) Here’s the environment…

    Apache Version 2.4.39
    PHP Version 7.0.33
    MySQL Version 5.6.41-84.1
    Architecture x86_64
    Operating System linux”

    Kindly send your images with > https://imgur.com/

    So I can have look it more.

    Thanks

    Thread Starter cbrackpool123

    (@cbrackpool123)

    Thanks.Here are some images of proper homepage, broken one, and some log files. I also turned on debugging and have a screen capture of immediately after debugging was running…

    hocas issues

    Kindly use the recent updated version – 4.0.4

    Thank You.

Viewing 5 replies - 1 through 5 (of 5 total)
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