• Resolved raiday

    (@raiday)


    Hello,

    on 19 July this plugin sent my site down. Suddenly I started to notice pages that were loading in 1 second started to take 1 to 2 minutes. The issue coincides with Godaddy injecting some changes in the PHP post and taxonomy wordpress files.

    Anyhow after troubleshooting for hours it is clear all goes back to normal when Blog2Social: Social Media Auto Post & Scheduler is deactivated the issue stops and page load fast all the times.

    When Blog2Social: Social Media Auto Post & Scheduler is active pages take 2 minutes to load, unless they are in cache.

    You can reproduce the issue with a Flush cache which makes all tags and custom taxonomy pages load in 1 to 2 minutes.

    Please investigate and let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for reaching out.

    May I ask you if you have installed the latest version 7.5.4 of Blog2Social on your website and if your website meets the system requirements?

    In addition, you could try the following steps:
    1) Activating the Legacy mode in your Blog2Social settings.
    2) Unticking the box “Add Open Graph Image Data” (Settings -> Social Meta Data).

    Please let me know if it worked out or if you have any other questions.

    Thread Starter raiday

    (@raiday)

    Hello,

    the setting Add Open Graph Image Data was already unchecked.

    I tried on the staging environment, not to take down production again, apparently after activating the Legacy mode?the issue disappears, I will do a few more tests.

    It would be good if you could find a fix and have it deployed with the next release.

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for your reply and great to hear that it worked out.

    So far, we have been unable to reproduce the behavior you described. We can assure you that Blog2Social works properly on more than 70,000 websites worldwide and that there have been no changes from our end.

    It seems that this issue is specific to your WordPress environment. Therefore, we recommend checking your website’s performance in general. Of course, you can also use the activated legacy mode if it resolves the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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