Hi there,
I hope this message finds you well. Could you please follow these steps to troubleshoot the issue?
- Ensure that the Customer Email Verification for WooCommerce plugin is updated to the latest version.
- Verify that you are using PHP 7.4 or higher.
- Check that all your plugins are updated to their latest versions.
- Confirm that your theme is also updated to the latest version.
- Lastly, make sure that WordPress itself is updated to the latest version.
If the issues continue after these updates, please test the Customer Email Verification for WooCommerce plugin alongside the WooCommerce plugin and the default WordPress theme. If the problem resolves, there may be a conflict with one of your other plugins or theme.
Next, please create a backup of your site. Then, deactivate all plugins except for the Customer Email Verification for WooCommerce and WooCommerce plugins. If the issue disappears, it indicates that another plugin may be causing the conflict. Reactivate your plugins one by one to identify the problematic one. If the issue persists after this, consider switching to a different theme.
If the problems still continue after these steps, I can escalate your ticket to our advanced development team for further investigation.
I look forward to hearing from you soon.
Best regards,