Site not working after installing Ultimate Member Free plugin

  • Resolved enterst

    (@enterst)


    4 years, 2 months ago

    Hi
    I have installed Phlox theme and woocommerce on my website https://shop.techtool360.com .

    After installing Ultimate Member Free plugin my site is not working, when i disabled this plugin, site working normally. I had also tried to uninstall and install again this plugin, but nothing worked.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter enterst

    (@enterst)

    Only homepage, login, my account pages are not working. I defined these pages in ultimate member plugin.

    • This reply was modified 4 years, 2 months ago by enterst.
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @enterst,

    Can you access the /wp-admin dashboard?
    Do you have any other membership plugins installed?
    This issue can be due to some conflicts with one of your pulgin or your theme.
    Please try to do a quick conflict test so we can rule out any conflicts and see if this issue goes away. Here is the doc on how to do a conflict test.

    Please make sure that you have not assigned WooCommerce my account page as Ultimate member Account page in Ultimate member -> Settings -> General -> Pages.
    The Ultimate member account page should contain [ultimatemember_account] shortcode.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @enterst,

    ..This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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