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Hello, cely06,

Your site is hosted on WordPress.com and you will need to go to their site for support. They provide support here: https://en.support.wordpress.com/contact/ They also have their own support forum. https://en.forums.wordpress.com/

Here is a link with the differences between the WordPress.com and .org self hosted version. https://en.support.wordpress.com/com-vs-org/