Site not loading when Yoast is active

  • Resolved magnusenstrom

    (@magnusenstrom)


    3 years, 11 months ago

    Hey!
    I’m new to SEO and have set up my site on Google Search Console and verified it, I have also verified it in the Yoast plugin but when I activate Yoast the entire site goes blank, like a “white screen”. I have googled for the last couple of hours but cannot find a solution. As soon as I deactivate Yoast everything works like normal.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter magnusenstrom

    (@magnusenstrom)

    I have narrowed it down to one of these plugins creating the error:

    Really Simple SSL
    W3 Total Cache

    When one of these two are active, the site goes blank / white screen. Any ideas why?

    Plugin Support devnihil

    (@devnihil)

    @magnusenstrom We’re sorry to hear you are experiencing this issue on your site.

    If you are experiencing an issue with the plugin that is preventing you from accessing your wp-admin area on the site, we would recommend to follow the guide here for deactivating the Yoast SEO plugin and then performing a conflict check to determine the source of the issue: https://yoast.com/help/white-screen-when-activating-or-updating-plugin/

    Can you please confirm you are using the most recent version of Yoast SEO, version 16.0.2?
    Also, if you aren’t able to update in the standard fashion due to the issue, as a workaround, you can also perform a manual update of the plugin. We have instructions on how to upgrade the plugin manually at the following link: https://yoast.com/help/how-can-i-update-my-free-plugin/#ftp. You will need an FTP program such as FileZilla and your FTP details, which can be obtained from your host provider.

    Also, can you confirm you are using WordPress 5.7? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

    Thread Starter magnusenstrom

    (@magnusenstrom)

    Hey Devnihil.
    Thank you for your response. Sorry for my late response.
    I am using latest version of both Yoast and WordPress.

Viewing 4 replies - 1 through 4 (of 4 total)
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