Site not accessible anymore after updating

  • Resolved rafinius

    (@rafinius)


    7 years, 11 months ago

    Hi,

    I was trying to update several plugins on my WordPress site.

    Unfortunately I might have accidentally closed the window during the update process.

    Now I can’t access neither the backend nor the frontend.

    https://icz-sindelfingen.de

    Can anyone help me out with this?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey rafinius,

    As johnpaulb said, try with that. But if not still not fixed try to rename you all plugins in wp-content/plugins/ folder by just adding an underscore or any other character( so that it can be removed easily afterward ). Sometimes page goes blank due to fatal errors. So after renaming your plugins, all the plugins will be deactivated. So the errors won’t be occurred.

    Hope this can help you.

    Thread Starter rafinius

    (@rafinius)

    Hey @johnpaulb and @simplerthansimplest it works now!

    I renamed the plugins folder on the FTP which allowed me to log in to the backend again and then I activated the plugins one by one.

    Thanks a lot for the quick help!! ??

    Thanks a lot @rafinius
    Always pleasure to help. Please mark your thread resolved. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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