Site Map www & non www issue

  • Resolved shashikant91

    (@shashikant91)


    3 years, 10 months ago

    Hi Team,

    We are using Yoast SEO plugin for our website https://www.iscstech.com/

    Below is the sitemap url for this website’s sitemap
    https://www.iscstech.com/sitemap_index.xml

    Somehow in the google search console dashboard the sitemap last read is showing a week’s back date & when you click & go inside to it says sitemap processed successfully but couldn’t fetch status & discovered URLs as ‘0’. But in the above mentioned sitemap link there are number of pages which are already processed/updated in the sitemap.

    As per my knowledge this issue seems to be related to www & non-www issue as sitemap doesn’t load when url has no www and it loads when we use www with the URL.

    Request you to kindly help me solve this issue as my urls are still not indexed in google.

    Thanks
    Shashikant

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Suwash

    (@suascat_wp)

    @shashikant91

    We confirmed when the sitemap URL has no www it doesn’t load visually. Although it visually appears blank, the page source has link information that Google and other search engines can still crawl and index them. Technically, it’s not an issue.

    To address couldn’t fetch status and discovered 0 URLs issue, we suggest the following actions:

    1. Clear all your caching from your theme, plugin, server, CDN like CloudFlare or browser. If you are not sure how to clear caching from theme/plugin please speak to those authors. If you want to clear cache from the server, please speak to your host provider. To clear the cache from a browser use this guide:?https://kb.yoast.com/kb/how-to-clear-my-browsers-cache/.

    2. Delete your sitemap in Google. Doing so will not hurt the SEO of the site. This guide explains more (scroll to the bottom):?https://support.google.com/webmasters/answer/183669?hl=en.

    3. Submit the sitemap again. Be sure to submit only sitemap_index.xml and nothing else. This guide explains more:?https://kb.yoast.com/kb/submit-sitemap-search-engines/.

    4. Monitor the results to see if the issue is resolved. It can take some time before Google can report on the crawled URLs after you re-submit your sitemap.

    We hope this helps.

    Thread Starter shashikant91

    (@shashikant91)

    @suascat_wp

    Thanks for your swift response. Let me go through & do these steps & then get back to you accordingly.

    Thanks for your help again.

    Regards
    Shashikant

    Plugin Support devnihil

    (@devnihil)

    @shashikant91 You’re welcome. Please let us know the outcome once you’ve had the opportunity to complete the suggested steps.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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