Site look and feel is gone

Hello @rwarren69,

Thank you for reaching out,

It seems you’ve changed the URL, as far as I can see, on web archive, you show “wp.yoursite.net” but your current URL is “yoursite.net”, please get in touch with your site developer and ask them to change all URLs from staging to the production site. All assets are getting 404 error which means those files are not there: https://postimg.cc/K1d4b6zM.

Since you are using Elementor page builder, they can use this feature in elementor: https://elementor.com/help/i-changed-the-url-of-my-website-and-elementor-does-not-work-anymore/.

Note: If you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor).

Please keep us posted on the results.

Also, please let me know if you have any questions about the above steps.

I hope it helps.
Best Regards

I don;’t understand any of that. For me, wp.trinityuc.net and trinityuc.net go to the same (production) pages. Nothing changed there.

If I go into Elementor Debugger, the body of the home page looks as it should, the header and footer are screwed up.

I’ve inherited this website from the previous director of communications. We do not have a “site developer”, I’m the one to maintain the website with this very clunky, slow, frustrating interface.

Screeenshots for you:

https://www.dropbox.com/scl/fi/eoglqcnf05ozokofgp1zv/website-header-elemntor.png?rlkey=u1pdx2yeb4h25p1sjkja9c2t7&st=h4z5ispc&dl=0

https://www.dropbox.com/scl/fi/qzqnjrd8sylfiazmc3nye/website-footer-elemntor.png?rlkey=mkcxnh9f9qmfq8pze62j8xfq0&st=0q6h4fzb&dl=0

I found the regenerate assets button and that seems to have fixed it.
Ugh that was NOT intuitive.

Hi @rwarren69,

I’m glad that you were able to find that.

Best Regards

where did you find the “regenerate assets button”?

Hello @piddi,

Please follow the steps explained in this link:
https://elementor.com/help/regenerate-css-data/

Also, << here >> , I’ve already mentioned the path of that option.

Best Regards

Hi @skalanter,

great – thanks a lot, that helps!

You’re welcome.
I’m glad we could help.