Site loads slowly with plugin activated

  • Resolved NiallASD

    (@niallasd)


    2 years, 2 months ago

    I have this plugin activated on my site and notice that it take pages much longer to load than when it was deactivated.

    With my preloader plugin I can see that it gets stuck at 70% for a few long seconds before progressing further and loading fully.

    My settings are as follows:

    Page Cache – Enabled – Memcached
    Minify – Not Enabled
    Opcode – Opcode: Zend Opcache
    Database Cache – Enabled – Memcached
    Object Cache – Enabled – Memcached
    Browser Cache – Enabled
    CDN – Not Enabled
    Fragment Cache – Memcached

    • This topic was modified 2 years, 2 months ago by NiallASD.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @niallasd

    Thank you for reaching out and I am happy to assist you with this.

    Can you please share the URL of the preloader plugin? Also, can you please re-activate W3 Total Cache so I can check the performance?

    Thanks!

    Thread Starter NiallASD

    (@niallasd)

    The plugin has now been reactivated – and the Preloader Plus URL can be found here.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @niallasd

    Thank you for your feedback.
    I’ve checked your website now and I can see that the W3TC is enabled, however I am not seeing the problem. Once the Preloader page starts, it loads to 100% within one second.
    This is for both mobile and Desktop. Can you please share on which Browser you are checking the website so I can check this and try to replicate the problem?

    Thanks!

    Thread Starter NiallASD

    (@niallasd)

    The problem occurs in Chrome, I’m just after testing on Firefox on the same laptop and it loads fine.

    I tried disabling all extensions in Chrome, but the problem persists.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @niallasd

    Thank you for your feedback.
    I’ve tested in chrome, firefox, safari… I am seeing no problems with loading the page or other pages while browsing your website.
    Can you please try incognito and also try clearing yoru browser’s cache?

    Thanks!

    Thread Starter NiallASD

    (@niallasd)

    It works fine in incognito mode, but clearing cookies and image cache hasn’t fixed it, very strange…

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hey @niallasd

    Thank you for your feedback. Again, it works as expected on my end. Have you tried using another computer or checked the mobile if the problem is the same there?

    Thanks!

    Thread Starter NiallASD

    (@niallasd)

    Here’s what I tried and the results:

    Chrome on laptop – slow, sticks at 70% for several seconds
    Firefox on laptop – loads fine
    Chrome on mobile phone – slow, sticks at 70% for several seconds
    Samsung browser on mobile phone – loads fine

    It seems to be something to do with Chrome, though not extensions or cookies.

    Thread Starter NiallASD

    (@niallasd)

    Hmmmm, an update to my last post:

    Chrome on laptop – slow, sticks at 70% for several seconds
    Firefox on laptop – slow, sticks at 70% for several seconds
    Chrome on mobile phone – loads fine
    Samsung browser on mobile phone – loads fine

    Don’t understand why it has changed from my previous post…

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @niallasd

    I’ve checked this again and again, and the result is always the same for me. The screen loads to 100% in a second. At no point the loading is stuck at 70%.

    Thanks!

    Thread Starter NiallASD

    (@niallasd)

    It seems to be something to do with my system and some sort of clash with W3 Total Cache and how I’ve set it up – I have other sites with this plugin that load fine.

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
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