• Resolved ctadigital

    (@ctadigital)


    The Plugin Site kit won’t finish the setup of the analytics.

    It’s the third time that i tried to finish the setup, and always won’t finish and link the analytics property.

    I already made the reset plugin, and i can see that the site kit is connected.

    Is anyone with the same problem?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @ctadigital.

    So we can determine more on this, and ensure you can complete Analytics set up, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. What happens during the set up process that stops you from completing set up? For example do you encounter an error on the screen? If so please share what error you encounter.
    3. Does the same occur if you select a new Analytics account or property, or can you complete set up if you select an existing Analytics account?

    Let me know if you have any questions with the above.

    Thread Starter ctadigital

    (@ctadigital)

    I use the form. The setup loops and it doesn’t get any error. But if i force to complete the setup again it get’s this error (Error: Your Google account does not have sufficient permissions for this Analytics account, so you won’t be able to see stats from it on the Site Kit dashboard. This service was originally connected by an administrator — you can contact them for more information.)

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @ctadigital. Based on the error you’re encountering, it sounds like you’re setting up the plugin and not specifically running into the error when connecting the Analytics module after the plugin has been set up.

    I checked your site and I can see an existing Analytics GA4 property has been inserted on your site (G-S2*****PH), not via Site Kit. Have you tried to manually remove this Analytics property, or can you confirm that the Google account which you’re using to connect Sit Kit with has access to this property? This may have been placed via your WooCommerce configurations or via your GTM4WP plugin.

    You can also try to temporarily disable the GTM4WP plugin before checking does the same occur.

    Thread Starter ctadigital

    (@ctadigital)

    It′s working, I disable the GTM4WP and in the GA4 the configurations i changed some parameters and it’s working now.

    Thank you

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it @ctadigital. If you run into any further errors be sure to reach out. Best of luck.

Viewing 5 replies - 1 through 5 (of 5 total)
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