site kit Stuck at “Checking compatibility
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After installing and activating Site Kit setup a user is stuck at the “Checking compatibility” stage. The “Start setup” button doesn’t appear.
The page I need help with: [log in to see the link]
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Thank you @reneesoffice
1) i got the following errors in the console tab:
googlesitekit-vendor.js?ver=1.8.0:1 POST https://www.gulfcenter.co/wp/index.php/wp-json/google-site-kit/v1/core/site/data/setup-tag?_locale=user 404
b @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
c @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
forEach.t.<computed> @ googlesitekit-vendor.js?ver=1.8.0:1
n @ googlesitekit-vendor.js?ver=1.8.0:1
_next @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
u @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
i @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
o @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
e @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
u @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
i @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
k @ googlesitekit-vendor.js?ver=1.8.0:1
set @ googlesitekit-dashboard-splash.js?ver=1.8.0:1
(anonymous) @ chunk-googlesitekit-setup-wizard-proxy-f3c84d336bd59381c856.js:3
k @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
forEach.t.<computed> @ googlesitekit-vendor.js?ver=1.8.0:1
k @ googlesitekit-vendor.js?ver=1.8.0:1
e @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
i @ googlesitekit-vendor.js?ver=1.8.0:1
AsyncIterator._invoke @ googlesitekit-vendor.js?ver=1.8.0:1
forEach.t.<computed> @ googlesitekit-vendor.js?ver=1.8.0:1
l.async @ googlesitekit-vendor.js?ver=1.8.0:1
E @ chunk-googlesitekit-setup-wizard-proxy-f3c84d336bd59381c856.js:3
(anonymous) @ chunk-googlesitekit-setup-wizard-proxy-f3c84d336bd59381c856.js:3
k @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
forEach.t.<computed> @ googlesitekit-vendor.js?ver=1.8.0:1
k @ googlesitekit-vendor.js?ver=1.8.0:1
e @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
Promise.then (async)
e @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
i @ googlesitekit-vendor.js?ver=1.8.0:1
AsyncIterator._invoke @ googlesitekit-vendor.js?ver=1.8.0:1
forEach.t.<computed> @ googlesitekit-vendor.js?ver=1.8.0:1
l.async @ googlesitekit-vendor.js?ver=1.8.0:1
value @ chunk-googlesitekit-setup-wizard-proxy-f3c84d336bd59381c856.js:3
Ra @ googlesitekit-vendor.js?ver=1.8.0:1
e.unstable_runWithPriority @ googlesitekit-vendor.js?ver=1.8.0:1
Hr @ googlesitekit-vendor.js?ver=1.8.0:1
Yj @ googlesitekit-vendor.js?ver=1.8.0:1
Lj @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
e.unstable_runWithPriority @ googlesitekit-vendor.js?ver=1.8.0:1
Hr @ googlesitekit-vendor.js?ver=1.8.0:1
Vr @ googlesitekit-vendor.js?ver=1.8.0:1
z @ googlesitekit-vendor.js?ver=1.8.0:1
C.port1.onmessage @ googlesitekit-vendor.js?ver=1.8.0:1
Show 20 more frames
googlesitekit-vendor.js?ver=1.8.0:1 GET https://www.gulfcenter.co/wp/index.php/wp-json/google-site-kit/v1/core/site/data/developer-plugin?_locale=user 404
b @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
c @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
forEach.t.<computed> @ googlesitekit-vendor.js?ver=1.8.0:1
n @ googlesitekit-vendor.js?ver=1.8.0:1
_next @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
u @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
i @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
o @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
e @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
u @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
i @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
k @ googlesitekit-vendor.js?ver=1.8.0:1
get @ googlesitekit-dashboard-splash.js?ver=1.8.0:1
(anonymous) @ chunk-googlesitekit-setup-wizard-proxy-f3c84d336bd59381c856.js:3
k @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
forEach.t.<computed> @ googlesitekit-vendor.js?ver=1.8.0:1
k @ googlesitekit-vendor.js?ver=1.8.0:1
e @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
Promise.then (async)
e @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
Promise.then (async)
e @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
i @ googlesitekit-vendor.js?ver=1.8.0:1
AsyncIterator._invoke @ googlesitekit-vendor.js?ver=1.8.0:1
forEach.t.<computed> @ googlesitekit-vendor.js?ver=1.8.0:1
l.async @ googlesitekit-vendor.js?ver=1.8.0:1
value @ chunk-googlesitekit-setup-wizard-proxy-f3c84d336bd59381c856.js:3
Ra @ googlesitekit-vendor.js?ver=1.8.0:1
e.unstable_runWithPriority @ googlesitekit-vendor.js?ver=1.8.0:1
Hr @ googlesitekit-vendor.js?ver=1.8.0:1
Yj @ googlesitekit-vendor.js?ver=1.8.0:1
Lj @ googlesitekit-vendor.js?ver=1.8.0:1
(anonymous) @ googlesitekit-vendor.js?ver=1.8.0:1
e.unstable_runWithPriority @ googlesitekit-vendor.js?ver=1.8.0:1
Hr @ googlesitekit-vendor.js?ver=1.8.0:1
Vr @ googlesitekit-vendor.js?ver=1.8.0:1
z @ googlesitekit-vendor.js?ver=1.8.0:1
C.port1.onmessage @ googlesitekit-vendor.js?ver=1.8.0:1
Show 8 more frames
admin.php?page=googlesitekit-splash:1 Uncaught (in promise) {code: “invalid_json”, message: “The response is not a valid JSON response.”}general settings:
WordPress Address (URL) : https://www.gulfcenter.co/wp
Site address (URL): https://www.gulfcenter.co/wp@tawfeqakas many thanks for this!
These failed requests/ errors seem to be the cause of the issue:
POST https://www.gulfcenter.co/wp/index.php/wp-json/google-site-kit/v1/core/site/data/setup-tag?_locale=user 404
GET https://www.gulfcenter.co/wp/index.php/wp-json/google-site-kit/v1/core/site/data/developer-plugin?_locale=user 404
Uncaught (in promise) {code: “invalid_json”, message: “The response is not a valid JSON response.”}
A few questions:
1) Do you know if your hosting provider has any security measures in place like a firewall?
2) Can you safely deactivate your plugins one by one and let us know if one in particular allows Site Kit to proceed?
thank you @reneesoffice
i tried to deactivate all the plugins. but i’m getting the same message.
i’m not sure if there is a firewall installed by my hosting provider.
i will check with them. thank you@tawfeqakas thank you for the update. Feel free to provide any updates on your topic or provide the name of your hosting provider so we can check on our side too.
Hi,
For website mru2025.org I am facing the same issue. Already tried:
– deactivating/reactivating Sitekit
– changing settings from https to http
– relogging with incognito windowNot done: reset Sitekit (could not find link)
There is no error message in the console. Thanks in advance for your help
Dears, @reneesoffice @mru2025
my case is solved. my wordpress installed in a folder (created manually) in public_html.
so, the path was: public_html/my_folder/….i moved all the wordpress files to the root (public_html). and it works!
Thanks @reneesoffice for your support.
@tawfeqakas thanks so much for following up and sharing your resolution!
@mru2025 we’d be happy to assist further. Could you open a new support topic with the above details? Many thanks!
Thanks @tawfeqakas for your answer but the folder issue was not the case for me.
- The topic ‘site kit Stuck at “Checking compatibility’ is closed to new replies.