Site Kit Setup Times Out (When adding a verification token to your site HTML)

@zestfullyinspired Thanks for providing the steps already undertaken to get connect. Can you try to temporarily deactivate JetPack along with any optimisation and caching plugins before attempting setup? Your site seems already verified using JetPack, there may be a conflict of site URLs during verification if you’re using a redirection plugin.

When attempting the above please do so from a browser incognito window.

If that fails please provide your Site Health information and we can troubleshoot further.

Hello James,

Thanks for your help! Much appreciated!

I tried deactivating and running the setup. Unfortunately it didn’t work.

Please find below the site health.

### wp-core ###

version: 5.4.1
site_language: en_US
user_language: en_US
timezone: America/Los_Angeles
permalink: /%postname%/
https_status: true
user_registration: 1
default_comment_status: open
multisite: false
user_count: 4
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home1/zestful3/public_html
wordpress_size: 39.56 MB (41481113 bytes)
uploads_path: /home1/zestful3/public_html/wp-content/uploads
uploads_size: 260.17 MB (272804195 bytes)
themes_path: /home1/zestful3/public_html/wp-content/themes
themes_size: 2.94 MB (3081874 bytes)
plugins_path: /home1/zestful3/public_html/wp-content/plugins
plugins_size: 156.69 MB (164297355 bytes)
database_size: 6.03 MB (6318779 bytes)
total_size: 465.38 MB (487983316 bytes)

### wp-active-theme ###

name: Polite (polite)
version: 1.1.1
author: templatesell
author_website: https://www.templatesell.com/
parent_theme: none
theme_features: post-thumbnails, automatic-feed-links, title-tag, menus, html5, custom-logo, customize-selective-refresh-widgets, responsive-embeds, wp-block-styles, editor-font-sizes, custom-header, infinite-scroll, jetpack-responsive-videos, jetpack-content-options, widgets
theme_path: /home1/zestful3/public_html/wp-content/themes/polite

### wp-themes-inactive (1) ###

Twenty Nineteen: version: 1.5, author: the WordPress team

### wp-mu-plugins (2) ###

Endurance Page Cache: version: 2.0, author: Mike Hansen
SSO: version: 0.3, author: Garth Mortensen, Mike Hansen

### wp-plugins-active (39) ###

Ad Inserter: version: 2.6.8, author: Igor Funa
Akismet Anti-Spam: version: 4.1.5, author: Automattic
Blog2Social: Social Media Auto Post & Scheduler: version: 6.3.0, author: Blog2Social, Adenion
CJ Tracking Code: version: 2.7, author: Hosting Utilities & WP Overwatch
Code Snippets: version: 2.14.0, author: Code Snippets Pro
Image Hover Effects Ultimate (Photo Gallery, Effects, Lightbox, Comparison or Magnifier): version: 9.3.4, author: Biplob Adhikari
Jetpack by WordPress.com: version: 8.5, author: Automattic
Leads 5050 Visitor Insights: version: 1.0, author: Clinton [Leads5050]
Media.net Ads Manager: version: 2.8.5, author: Media.net
OptinMonster API: version: 1.9.7, author: OptinMonster Team
PHP Compatibility Checker: version: 1.5.0, author: WP Engine
Quick Adsense: version: 2.5, author: Quicksense
Simple Social Icons: version: 3.0.2, author: StudioPress
Site Kit by Google: version: 1.8.1, author: Google
Text Hover: version: 3.9.1, author: Scott Reilly
TrustPulse API: author: (undefined), version: 1.0.2
Ultimate Member: version: 2.1.5, author: Ultimate Member
Ultimate Member - Online: version: 2.1.2, author: Ultimate Member
Ultimate Member - reCAPTCHA: version: 2.1.5, author: Ultimate Member
Ultimate Member - Terms & Conditions: version: 2.1.2, author: Ultimate Member
Watchtower: version: 0.1.1, author: Watchtower
WooCommerce: version: 4.1.1, author: Automattic
WPForms: version: 1.6.0.2, author: WPForms
WPForms AWeber: version: 1.2.0, author: WPForms
WPForms Campaign Monitor: version: 1.2.0, author: WPForms
WPForms Conversational Forms: version: 1.4.0, author: WPForms
WPForms Custom Captcha: version: 1.3.0, author: WPForms
WPForms Drip: version: 1.4.1, author: WPForms
WPForms Form Abandonment: version: 1.4.1, author: WPForms
WPForms Form Locker: version: 1.2.2, author: WPForms
WPForms Form Pages: version: 1.3.1, author: WPForms
WPForms Form Templates Pack: version: 1.2.0, author: WPForms
WPForms Geolocation: version: 1.2.0, author: WPForms
WPForms GetResponse: version: 1.2.0, author: WPForms
WPForms Offline Forms: version: 1.2.1, author: WPForms
WPForms Surveys and Polls: version: 1.6.1, author: WPForms
WPForms User Registration: version: 1.3.1, author: WPForms
WPForms Zapier: version: 1.2.0, author: WPForms
Yoast SEO: version: 14.2, author: Team Yoast

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2020-04-01 https://imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 115 GB
	imagick::RESOURCETYPE_DISK: 9223372036854775807
	imagick::RESOURCETYPE_FILE: 12288
	imagick::RESOURCETYPE_MAP: 48 MB
	imagick::RESOURCETYPE_MEMORY: 48 MB
	imagick::RESOURCETYPE_THREAD: 1
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 4.14.146-225.ELK.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.2.31 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_size: 256M
php_post_max_size: 260M
curl_version: 7.70.0 OpenSSL/1.1.1g
suhosin: false
imagick_availability: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 5.7.23-23
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home1/zestful3/public_html/wp-content
WP_PLUGIN_DIR: /home1/zestful3/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### jetpack ###

site_id: 173814427
ssl_cert: No
time_diff: undefined
version_option: 8.5:1588861158
old_version: 8.4.2:1587000296
public: Public
master_user: #1 admin (zestfullyinspired@gmail.com)
current_user: #1 admin (zestfullyinspired@gmail.com)
tokens_set: Blog User
blog_token: G1ZI)Il7XEUuyrQyIo5f*BpgoyMKio#v
user_token: 8)WYcl*sCFvZdcF&J@@timFsJdk(&!Mu
version: 8.5
jp_plugin_dir: /home1/zestful3/public_html/wp-content/plugins/jetpack/
plan: free
HTTP_HOST: www.zestfullyinspired.com
SERVER_PORT: 443
HTTPS: on
REMOTE_ADDR: 108.185.127.25
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Tue, 26 May 2020 15:29:42 +0000","finished":"Tue, 26 May 2020 15:30:01 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"}},"config":{"options":true,"functions":true,"constants":true,"users":[1]}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/www.ZestfullyInspired.com","siteurl":"https:\/\/www.ZestfullyInspired.com","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

### wpforms ###

version: 1.6.0.2
license: pro
lite: Mar 5, 2020 @ 5:29pm
pro: May 21, 2020 @ 12:43pm
db_tables: _MC6_wpforms_entries, _MC6_wpforms_entry_fields, _MC6_wpforms_entry_meta, _MC6_wpforms_tasks_meta
total_forms: 1
total_entries: 2

### google-site-kit ###

version: 1.8.1
php_version: 7.2.31
wp_version: 5.4.1
reference_url: https://www.ZestfullyInspired.com
amp_mode: no
site_status: not-connected
user_status: not authenticated
active_modules: site-verification, search-console
required_scopes: 
	openid: ?
	https://www.googleapis.com/auth/userinfo.profile: ?
	https://www.googleapis.com/auth/userinfo.email: ?
	https://www.googleapis.com/auth/siteverification: ?
	https://www.googleapis.com/auth/webmasters: ?
search_console_property: none

@zestfullyinspired thanks the info!

1) On the page where you get stuck, could you check for and provide a screenshot of any browser console errors you might see?

You can provide a link to screenshots using a service like Imgur or Jumpshare.

2) In your Search Console account, could you share with us the versions of your site that are listed from the top left dropdown?

Hello Renee,

Thanks for your help.

Please find below a link to the screenshots during the time out (no errors, just a timeout) and also a screenshot of the Search Console account showing the versions of the site.

Screenshots of Google Site Kit Setup Fail and Google Search Console versions of site

• This reply was modified 4 years, 10 months ago by Zestfully Inspired.

@zestfullyinspired much appreciation for this! So technically, Site Kit should not have you go though this verification step since the site has been verified before in Search Console (especially with the domain property).

I notice on the setup page and also in your Site Health information that the domain is listed in camel case (capital Z and I respectively). Could you confirm if this is how the site is listed in the WordPress Settings (under Settings > General)?

Hello Renee,

Yes. Camel case in WordPress settings.

Site Kit Troubleshoot

Thanks for bearing with me through this journey. I truly appreciate your help!

@zestfullyinspired Thanks for providing an update. Can you inform me if you’re able to proceed with Site Kit setup if you manually change your Site and WordPress URLs to lowercase?

Hello James and Renee,

That was it! All is connected now!

Thank you both so very much!

@zestfullyinspired great to hear that solved it! Feel free to leave a review about your experience with Site Kit if you have a chance.