• Resolved Kokobagia

    (@giorgosgts)


    Hello, suddenly the site kit has an error connecting. there is a button that says “Redo the plugin setup” but when i click it i get this error:

    Error: Bad Request

    invalid parameter: ‘site_id’

    can anyone help please?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out?@giorgosgts. As you already tried the “Redo plugin setup” button, with the same occurring, please perform a plugin reset and share whether you’re then able to proceed with setup?(Tools > Available Tools > Reset Site Kit).

    Note that by resetting, you will need to connect all previously connected modules once more.

    Let me know if you have any questions with the above. We also have a?guide on the plugin website?in relation to this error which contains more details of this, such as situations where this may occur.

    I had the same problem today and this solution solved it. Thank you!

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it @sylbrighttail! And you know where to find us should you encounter any further errors, or if you have any Site Kit related queries.

    @giorgosgts Can you confirm that you’re now successfully connected, or do you need any assistance with this?

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Site kit problem’ is closed to new replies.