Site Kit not loading in WordPress Dashboard

  • Resolved sosdesigns

    (@sosdesigns)


    2 years, 3 months ago

    Hi,

    I have just migrated the site from a sub folder to the root folder and Site Kit isnt showing the dashboard or settings.

    I have tried deactivating, deleting and re-installing, I have tried the site reset tool, and I when i reactivate I get the green loading bar, but nothing else happens.

    I hope you can assist, thanks
    Hayley

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @sosdesigns thanks for getting in touch and sorry to hear you’re having issues with the plugin since migrating your site. Could you try deleting the plugin files from your site directory and installing the plugin once more?

    You will find the Site Kit plugin files at Site root > WP content > plugins > google-site-kit. If you’re unsure on how to do this then your hosting provider should be able to help with this. Once removed try downloading and installing the Site Kit plugin once more.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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