Site Kit needs reconnecting to Google account almost every day

  • Resolved Steve

    (@thewebsmiths)


    3 years, 2 months ago

    I have a couple of sites using Site Kit, on both I have to reconnect Site Kit through the Google account almost every day.
    Is there an issue with both being connected via the same Google account or am I missing something else?
    TIA

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @thewebsmiths ,

    Thanks for reaching out to Site Kit support team.

    In order to troubleshoot this issue please share your Site Health information via form privately.

    Best Regards,

    Thread Starter Steve

    (@thewebsmiths)

    Thanks @abdullahramzan

    Site Health Information just submitted via the form.

    Hello @thewebsmiths ,

    By inspecting your Site Health information, I can see Salt Shaker plugin is configured which may change Site Kit salt_keys on daily basis. That’s why you are asked to reconnect again.

    In order to avoid from recurring change, you can define a GOOGLESITEKIT_ENCRYPTION_SALT constant, in by adding it to your wp-config file that may allow you to remain connected in the meantime. Let me know if you need assistance on this. An example would be below:

    define('GOOGLESITEKIT_ENCRYPTION_SALT',       'customkeyshere');
define('GOOGLESITEKIT_ENCRYPTION_KEY',       'customkeyshere');

    As this required editing your wp-config file please proceed with caution, or ask a technical contact to do so. If you’re unsure I’ll check with the team for any custom plugin that performs the same if preferred.

    Best Regards,

    Thread Starter Steve

    (@thewebsmiths)

    Thanks @abdullahramzan

    I’ll add the define as instructed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Site Kit needs reconnecting to Google account almost every day’ is closed to new replies.