• Resolved jhaaloky2k

    (@jhaaloky2k)


    Hello Sir/Madam

    In my website the sitekit plugins showing this message-

    “Site Kit has already been configured by another admin of this site. To use Site Kit as well, sign in with your Google account which has access to Google services for this site (e.g. Google Analytics). Once you complete the 3 setup steps, you’ll see stats from all activated Google services.?“

    I am trying my email that have access to Analytics and search console both but the sitekit is not verifying my site and showing 404 error after clicking verification page.

    Please help how to solve the problem

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for getting in touch @jhaaloky2k. So we can determine more on this and ensure you can connect Site Kit successfully, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. What is the URL in the address bar for the 404 page you land back on? This may include an invalid callback URL.
    3. Did you have Site Kit setup on this site previously, maybe from a different URL or before migrating to another host?

    Let me know if you have any questions with the above.

    Thread Starter jhaaloky2k

    (@jhaaloky2k)

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @jhaaloky2k. As nothing obvious stands out from reviewing your details, please follow the steps below, which can help resolve any third party plugin conflicts. I say this as I can see a different optimization, security and redirection plugins active:

    1. Login to your live site from a Chrome browser incognito window.
    2. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot” (I can see you have this plugin active already)
    3. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google“.
    4. Attempt to set up Site Kit once more.

    If the same issue occurs, please share whether you had Site Kit set up one this site previously, including from a different URL or before migrating to another host.

    Thread Starter jhaaloky2k

    (@jhaaloky2k)

    Sir, I have tried as per your instructions but again the same problem has appeared.

    Please see the link – https://imgur.com/a/ktcJ8ak

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @jhaaloky2k. From reviewing your site details and the updated screenshot, it looks like the callback URL includes a wp path.

    As I didn’t receive an update on whether you had Site Kit setup previously, can you share whether this was the case? Did you have the plugin possibly set up when you had the site contained a wp directory? If so, please try to manually remove the wp path from the address bar on the page you land back on after setup.

    Let me know how you get on with the above check, or ask if you have any questions.

    Thread Starter jhaaloky2k

    (@jhaaloky2k)

    Now I have removed the wp in url and now this is working.

    Thankyou so much sir for guiding me.

    Plugin Support James Osborne

    (@jamesosborne)

    Not a problem, happy to assist. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch.

    If you have a moment free please also consider leaving a review after testing out the dashboard and features that the plugin provides.

Viewing 7 replies - 1 through 7 (of 7 total)
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