• Resolved faithinchange

    (@faithinchange)


    I have many free downloads for visitors across a site, mostly in PDF and JPEG format. I have installed both Google Analytics and Site Kite, but cannot find online any step by step instructions to set the monitoring and reporting of file download patterns etc.. The ultimate goal is to have them reported in the Site Kite Dashboard. Please advise. Thank you.

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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @faithinchange. Site Kit doesn’t have any functionality or configurations to help monitor file downloads or event tracking. You can configure event tracking within Tag Manager if you wish. If you’re encountering any issues tracking button clicks or downloads, you can reach out to the product experts over at the Tag Manager Help Center, where they an provide more assistance on this than we can here in Site Kit support.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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