Site Kit hides SiteOrigin Hero

  • Resolved miltonics

    (@miltonics)


    5 years ago

    I’ve been trying to use Google Site Kit, but when the plugin is enabled my siteorigin hero banner is hidden.

    I can fix the problem by disabling Site Kit, which is where the plugin sits at the moment.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @miltonics While I am not too familiar with the Site Origin Hero package can you let me know the following:
    – Are you see any console errors on your homepage where the banner usually appears?
    – What Site Kit modules do you have active?
    – Are you adding the banner via a widget or using a block?

    To troubleshoot you can also check if the same issue is arising with another WordPress theme active, along with checking with another browser.

    Renee Johnson

    (@reneesoffice)

    @miltonics we’ve just released version 1.1.0 and advise updating. If your issue is resolved, update your topic status or reply with any further information requested above. Thanks!

    Plugin Support James Osborne

    (@jamesosborne)

    @miltonics As we didn’t hear back from you I will mark this support topic as resolved. Let me know if your issues remain after updating to the latest plugin and testing with alternative themes and we can investigate further.

Viewing 3 replies - 1 through 3 (of 3 total)
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