Site Kit Error – Cannot read properties of undefined (reading ‘load’)

  • Resolved Tracy

    (@airadine)


    3 years ago

    Cannot read properties of undefined (reading 'load')

    in Script
    in GoogleChartLoader
    in ContextProvider
    in Chart
    in div
    in GoogleChart
    in div
    in div
    in UserDimensionsPieChart
    in div
    in Cell
    in div
    in Row
    in div
    in Grid
    in div
    in div
    in Widget
    in WithWidgetSlug(Widget)
    in DashboardAllTrafficWidget
    in WhenAnalyticsActive(DashboardAllTrafficWidget)
    in WidgetRenderer
    in div
    in Cell
    in WidgetCellWrapper
    in div
    in Row
    in div
    in div
    in Grid
    in WidgetAreaRenderer
    in div
    in WidgetContextRenderer
    in DashboardApp
    in GoogleSitekitDashboard
    in RestoreSnapshots
    in ErrorHandler
    in Root

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello and thanks for getting in touch. This is something that we are actively investigating and tracking all findings here.

    To help look into this for you it would be really helpful if you would be able to provide us with the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Did you have Site Kit working before experiencing this error message?
    3. Have you made any recent changes to your website around the time you started to receive this error message?

    Once we have the information from you we will be able to investigate further.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    Just reaching out to see if you are still experiencing this issue? If so it would be great if you could provide the following information:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Did you have Site Kit working before experiencing this error message?
    3. Have you made any recent changes to your website around the time you started to receive this error message?
    Plugin Support James Osborne

    (@jamesosborne)

    Just to let you know that Site Kit version 1.46.0 has been released, with a solution in place for this error which you reported.

    I noticed we have another support topic open for you on this error so I’ll close this one now. Feel free to revert to use from that other support topic. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Site Kit Error – Cannot read properties of undefined (reading ‘load’)’ is closed to new replies.