Site Kit encountered an error & Error: Request parameter is empty: account
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I’ve got a couple errors that I could use help with. The Site Kit Dashboard gives the following error:
Cannot read properties of null (reading ‘0’)
in SearchConsoleStats
in div
in div
in Widget
in WithWidgetSlug(Widget)
in SearchFunnelWidget
in WidgetRenderer
in div
in Cell
in WidgetCellWrapper
in div
in Row
in div
in div
in ForwardRef
in WidgetAreaRenderer
in div
in WidgetContextRenderer
in DashboardMainApp
in DashboardEntryPoint
in RestoreSnapshots
in ErrorHandler
in Root
And under Settings – Connected Services – AdSense & Analytics it says “Setup incomplete: continue module setup”, but when I click continue there is an error “Error: Request parameter is empty: accountID.”- This topic was modified 2 years, 6 months ago by ned4spd8874.
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Hello @ned4spd8874 thanks for providing the error messages you are seeing and also your Site Health Information which is very useful.
Could you please confirm the following:
- Do you see any browser console errors on the same screens with these messages?
- Do you get the same happen when visiting your site from an incognito window?
As you also have quite a few active plugins on your site it would be great to rule out any potential plugins or theme conflicts that may be causing these issues. Please could you follow our troubleshooting guide on this and let me know if you find anything.
Let me know if you have any further questions.
1. Main page:
DevTools failed to load source map: Could not load content for chrome-extension://jpdapbcmfllbpojmkefcikllfeoahglb/content_start/bundle.js.map: System error: net::ERR_BLOCKED_BY_CLIENT
DevTools failed to load source map: Could not load content for chrome-extension://jpdapbcmfllbpojmkefcikllfeoahglb/content_wrap/bundle.js.map: System error: net::ERR_BLOCKED_BY_CLIENTRandom page:
Access to XMLHttpRequest at ‘https://reporting.services.disqus.com/_log/taboola?placement=%7B%22domain%22%3A%20%22https%3A%2F%2Faftercredits.com%22%2C%20%22experiment%22%3A%20%22network_default%22%2C%20%22position%22%3A%20%22bottom%22%2C%20%22shortname%22%3A%20%22aftercredits%22%2C%20%22variant%22%3A%20%22fallthrough%22%7D&is_taboola_named=true&language=en&colorscheme=light&typeface=sans-serif&variant=fallthrough&forum_id=4000480&source_url=https%3A%2F%2Faftercredits.com%2F2022%2F04%2Ffantastic-beasts-the-secrets-of-dumbledore-2022%2F&organization_id=2890836&taboola_publisher_name=disqus-network&experiment=network_default&mode=thumbnails-b&position=bottom&shortname=aftercredits&referrer_url=https%3A%2F%2Faftercredits.com%2F&canonical_url=https%3A%2F%2Faftercredits.com%2F2022%2F04%2Ffantastic-beasts-the-secrets-of-dumbledore-2022%2F&1652806660400’ from origin ‘https://aftercredits.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.`
Failed to load resource: net::ERR_FAILED
soundwave.bnmla.com/usersync?sspid=1001&redirect=https%3A%2F%2Fidsync.rlcdn.com%2F396766.gif%3Fserved_by%3Devergreen%26partner_uid%3D%24UID:1 Failed to load resource: net::ERR_CERT_DATE_INVALID
DevTools failed to load source map: Could not load content for chrome-extension://jpdapbcmfllbpojmkefcikllfeoahglb/content_start/bundle.js.map: System error: net::ERR_BLOCKED_BY_CLIENT`Site Kit page:
Uncaught TypeError: jQuery(…).live is not a function
at admin.php?page=googlesitekit-dashboard:2098:33
at admin.php?page=googlesitekit-dashboard:2176:5
admin-bar-v2.js?ver=10.9-202220:3 Missing data from PHP (wpNotesArgs).
(anonymous) @ admin-bar-v2.js?ver=10.9-202220:3
/wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3Ausers&dimensions%5B0%5D%5Bname%5D=ga%3Adate&startDate=2022-04-19&endDate=2022-05-16&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
/wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3Ausers&dimensions%5B0%5D%5Bname%5D=ga%3AchannelGrouping&startDate=2022-04-19&endDate=2022-05-16&compareStartDate=2022-03-22&compareEndDate=2022-04-18&orderby%5BfieldName%5D=ga%3Ausers&orderby%5BsortOrder%5D=DESCENDING&limit=6&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
googlesitekit-api-d12f2d42480efa0a1f82.js:3 Google Site Kit API Error method:GET datapoint:report type:modules identifier:analytics error:”Request parameter is empty: metrics.”
(anonymous) @ googlesitekit-api-d12f2d42480efa0a1f82.js:3
/wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3Ausers&startDate=2022-04-19&endDate=2022-05-16&compareStartDate=2022-03-22&compareEndDate=2022-04-18&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
/wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3Ausers&metrics%5B0%5D%5Balias%5D=Total%20Users&dimensions%5B0%5D%5Bname%5D=ga%3Adate&startDate=2022-04-19&endDate=2022-05-16&compareStartDate=2022-03-22&compareEndDate=2022-04-18&dimensionFilters%5Bga%3AchannelGrouping%5D=Organic%20Search&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
/wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3AgoalCompletionsAll&metrics%5B0%5D%5Balias%5D=Goal%20Completions&metrics%5B1%5D%5Bexpression%5D=ga%3AbounceRate&dimensions%5B0%5D%5Bname%5D=ga%3Adate&startDate=2022-04-19&endDate=2022-05-16&compareStartDate=2022-03-22&compareEndDate=2022-04-18&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
/wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3AgoalCompletionsAll&metrics%5B0%5D%5Balias%5D=Goal%20Completions&metrics%5B1%5D%5Bexpression%5D=ga%3AbounceRate&startDate=2022-04-19&endDate=2022-05-16&compareStartDate=2022-03-22&compareEndDate=2022-04-18&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
5googlesitekit-api-d12f2d42480efa0a1f82.js:3 Google Site Kit API Error method:GET datapoint:report type:modules identifier:analytics error:”Request parameter is empty: metrics.”
(anonymous) @ googlesitekit-api-d12f2d42480efa0a1f82.js:3
googlesitekit-vendor-47a88efce259222be7fe.js:7 TypeError: Cannot read properties of null (reading ‘0’)
at googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:777
at e.exports (googlesitekit-vendor-47a88efce259222be7fe.js:7:541042)
at e.exports (googlesitekit-vendor-47a88efce259222be7fe.js:7:895449)
at h (googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:740)
at v (googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:1107)
at Overview (googlesitekit-modules-search-console-ad2e745761e46836e186.js:58:13761)
at Ih (googlesitekit-vendor-47a88efce259222be7fe.js:7:705185)
at wi (googlesitekit-vendor-47a88efce259222be7fe.js:7:750276)
at ga (googlesitekit-vendor-47a88efce259222be7fe.js:7:735880)
at Zj (googlesitekit-vendor-47a88efce259222be7fe.js:7:735805)
Pi @ googlesitekit-vendor-47a88efce259222be7fe.js:7
googlesitekit-dashboard-7668dfed8744938a0c4b.js:21 Caught an error: TypeError: Cannot read properties of null (reading ‘0’)
at googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:777
at e.exports (googlesitekit-vendor-47a88efce259222be7fe.js:7:541042)
at e.exports (googlesitekit-vendor-47a88efce259222be7fe.js:7:895449)
at h (googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:740)
at v (googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:1107)
at Overview (googlesitekit-modules-search-console-ad2e745761e46836e186.js:58:13761)
at Ih (googlesitekit-vendor-47a88efce259222be7fe.js:7:705185)
at wi (googlesitekit-vendor-47a88efce259222be7fe.js:7:750276)
at ga (googlesitekit-vendor-47a88efce259222be7fe.js:7:735880)
at Zj (googlesitekit-vendor-47a88efce259222be7fe.js:7:735805) Object
value @ googlesitekit-dashboard-7668dfed8744938a0c4b.js:21
googlesitekit-vendor-47a88efce259222be7fe.js:7 TypeError: Cannot read properties of null (reading ‘0’)
at googlesitekit-modules-search-console-ad2e745761e46836e186.js:17:2738
at Array.forEach (<anonymous>)
at p (googlesitekit-modules-search-console-ad2e745761e46836e186.js:17:2692)
at SearchConsoleStats (googlesitekit-modules-search-console-ad2e745761e46836e186.js:60:2997)
at Ih (googlesitekit-vendor-47a88efce259222be7fe.js:7:705185)
at wi (googlesitekit-vendor-47a88efce259222be7fe.js:7:750276)
at ga (googlesitekit-vendor-47a88efce259222be7fe.js:7:735880)
at Zj (googlesitekit-vendor-47a88efce259222be7fe.js:7:735805)
at Lj (googlesitekit-vendor-47a88efce259222be7fe.js:7:733151)
at googlesitekit-vendor-47a88efce259222be7fe.js:7:691581
Pi @ googlesitekit-vendor-47a88efce259222be7fe.js:7
googlesitekit-dashboard-7668dfed8744938a0c4b.js:21 Caught an error: TypeError: Cannot read properties of null (reading ‘0’)
at googlesitekit-modules-search-console-ad2e745761e46836e186.js:17:2738
at Array.forEach (<anonymous>)
at p (googlesitekit-modules-search-console-ad2e745761e46836e186.js:17:2692)
at SearchConsoleStats (googlesitekit-modules-search-console-ad2e745761e46836e186.js:60:2997)
at Ih (googlesitekit-vendor-47a88efce259222be7fe.js:7:705185)
at wi (googlesitekit-vendor-47a88efce259222be7fe.js:7:750276)
at ga (googlesitekit-vendor-47a88efce259222be7fe.js:7:735880)
at Zj (googlesitekit-vendor-47a88efce259222be7fe.js:7:735805)
at Lj (googlesitekit-vendor-47a88efce259222be7fe.js:7:733151)
at googlesitekit-vendor-47a88efce259222be7fe.js:7:691581 Object
value @ googlesitekit-dashboard-7668dfed8744938a0c4b.js:21
DevTools failed to load source map: Could not load content for chrome-extension://jpdapbcmfllbpojmkefcikllfeoahglb/content_start/bundle.js.map: System error: net::ERR_BLOCKED_BY_CLIENT
DevTools failed to load source map: Could not load content for chrome-extension://jpdapbcmfllbpojmkefcikllfeoahglb/content_wrap/bundle.js.map: System error: net::ERR_BLOCKED_BY_CLIENT2. Incagnito, not logged into WordPress main page: no errors
Randome page:Access to XMLHttpRequest at ‘https://reporting.services.disqus.com/_log/taboola?placement=%7B%22domain%22%3A%20%22https%3A%2F%2Faftercredits.com%22%2C%20%22experiment%22%3A%20%22network_default%22%2C%20%22position%22%3A%20%22bottom%22%2C%20%22shortname%22%3A%20%22aftercredits%22%2C%20%22variant%22%3A%20%22fallthrough%22%7D&is_taboola_named=true&language=en&colorscheme=light&typeface=sans-serif&variant=fallthrough&forum_id=4000480&source_url=https%3A%2F%2Faftercredits.com%2F2022%2F04%2Fbad-guys-the-2022%2F&organization_id=2890836&taboola_publisher_name=disqus-network&experiment=network_default&mode=thumbnails-b&position=bottom&shortname=aftercredits&referrer_url=https%3A%2F%2Faftercredits.com%2F&canonical_url=https%3A%2F%2Faftercredits.com%2F2022%2F04%2Fbad-guys-the-2022%2F&1652806969929’ from origin ‘https://aftercredits.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
reporting.services.disqus.com/_log/taboola?placement=%7B%22domain%22%3A%20%22https%3A%2F%2Faftercredits.com%22%2C%20%22experiment%22%3A%20%22network_default%22%2C%20%22position%22%3A%20%22bottom%22%2C%20%22shortname%22%3A%20%22aftercredits%22%2C%20%22variant%22%3A%20%22fallthrough%22%7D&is_taboola_named=true&language=en&colorscheme=light&typeface=sans-serif&variant=fallthrough&forum_id=4000480&source_url=https%3A%2F%2Faftercredits.com%2F2022%2F04%2Fbad-guys-the-2022%2F&organization_id=2890836&taboola_publisher_name=disqus-network&experiment=network_default&mode=thumbnails-b&position=bottom&shortname=aftercredits&referrer_url=https%3A%2F%2Faftercredits.com%2F&canonical_url=https%3A%2F%2Faftercredits.com%2F2022%2F04%2Fbad-guys-the-2022%2F&1652806969929:1 Failed to load resource: net::ERR_FAILED
common.bundle.33bc87b2c4f9324203cc85b7dd1d0492.js:7 Uncaught- This reply was modified 2 years, 6 months ago by ned4spd8874.
- This reply was modified 2 years, 6 months ago by ned4spd8874.
I also tried the troubleshooting procedure as suggested and the problems are still occurring with only Site Kit and the default theme turned on.
@ned4spd8874 thanks for all the information that’s helpful. Could I please confirm if there are there any server-side security or firewall measures on your site or at your host?
I have WordFence installed on WP, the server-side is Ubuntu on AWS running a LEMP stack. UFW is installed, but not currently active.
@ned4spd8874 Are you able to try setting up a fresh new WordPress install on the same host with just Site Kit installed and see if you get the same happen on this site?
Also, if you have another host you can test this on it would be great to know if you get the same there but not a problem if this is not possible.
I don’t think I’ll be able to do that. It took me weeks to get this instance up and running, I just don’t have the time to do that right now.
@ned4spd8874 No problem at all. While we continue to troubleshoot this would it be possible for you to temporarily disable WordFence or any other web firewall and try accessing Site Kit once more?
Still doesn’t work with them disabled. Same two problems.
@ned4spd8874 Thanks for confirming this. As well as the initial error reported here, I can see API errors:
Failed to load resource: the server responded with a status of 400 (Bad Request)
This has more context in the Site Kit error
Request parameter is empty: metrics.
.
It does look like the metrics query parameter is in the request, so it may be that something on the web server is stripping this out before it reaches WordPress.Is this something that you could check with your hosting provider to ensure that nothing is being stripped out from these requests which could be causing your issues.
I have been working on resolving the critical errors that the Health Kit was showing, so now the errors on the console under the Site Kit are slightly different. The metrics one is still there along with others.
The site is basically self hosted on an Amazon AWS instance, there isn’t the typical host like godaddy or hostgator that could be stripping things.
JQMIGRATE: Migrate is installed, version 3.3.2 admin.php?page=googlesitekit-dashboard:2098 Uncaught TypeError: jQuery(...).live is not a function at admin.php?page=googlesitekit-dashboard:2098:33 at admin.php?page=googlesitekit-dashboard:2176:5 admin-bar-v2.js?ver=10.9-202220:3 Missing data from PHP (wpNotesArgs). (anonymous) @ admin-bar-v2.js?ver=10.9-202220:3 /wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3Ausers&dimensions%5B0%5D%5Bname%5D=ga%3Adate&startDate=2022-04-22&endDate=2022-05-19&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request) /wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3Ausers&startDate=2022-04-22&endDate=2022-05-19&compareStartDate=2022-03-25&compareEndDate=2022-04-21&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request) /wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3Ausers&dimensions%5B0%5D%5Bname%5D=ga%3AchannelGrouping&startDate=2022-04-22&endDate=2022-05-19&compareStartDate=2022-03-25&compareEndDate=2022-04-21&orderby%5BfieldName%5D=ga%3Ausers&orderby%5BsortOrder%5D=DESCENDING&limit=6&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request) /wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3AgoalCompletionsAll&metrics%5B0%5D%5Balias%5D=Goal%20Completions&metrics%5B1%5D%5Bexpression%5D=ga%3AbounceRate&startDate=2022-04-22&endDate=2022-05-19&compareStartDate=2022-03-25&compareEndDate=2022-04-21&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request) googlesitekit-api-d12f2d42480efa0a1f82.js:3 Google Site Kit API Error method:GET datapoint:report type:modules identifier:analytics error:"Request parameter is empty: metrics." (anonymous) @ googlesitekit-api-d12f2d42480efa0a1f82.js:3 /wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3Ausers&metrics%5B0%5D%5Balias%5D=Total%20Users&dimensions%5B0%5D%5Bname%5D=ga%3Adate&startDate=2022-04-22&endDate=2022-05-19&compareStartDate=2022-03-25&compareEndDate=2022-04-21&dimensionFilters%5Bga%3AchannelGrouping%5D=Organic%20Search&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request) /wp-json/google-site-kit/v1/modules/analytics/data/report?metrics%5B0%5D%5Bexpression%5D=ga%3AgoalCompletionsAll&metrics%5B0%5D%5Balias%5D=Goal%20Completions&metrics%5B1%5D%5Bexpression%5D=ga%3AbounceRate&dimensions%5B0%5D%5Bname%5D=ga%3Adate&startDate=2022-04-22&endDate=2022-05-19&compareStartDate=2022-03-25&compareEndDate=2022-04-21&_locale=user:1 Failed to load resource: the server responded with a status of 400 (Bad Request) 5googlesitekit-api-d12f2d42480efa0a1f82.js:3 Google Site Kit API Error method:GET datapoint:report type:modules identifier:analytics error:"Request parameter is empty: metrics." (anonymous) @ googlesitekit-api-d12f2d42480efa0a1f82.js:3 googlesitekit-vendor-47a88efce259222be7fe.js:7 TypeError: Cannot read properties of null (reading '0') at googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:777 at e.exports (googlesitekit-vendor-47a88efce259222be7fe.js:7:541042) at e.exports (googlesitekit-vendor-47a88efce259222be7fe.js:7:895449) at h (googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:740) at v (googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:1107) at Overview (googlesitekit-modules-search-console-ad2e745761e46836e186.js:58:13761) at Ih (googlesitekit-vendor-47a88efce259222be7fe.js:7:705185) at wi (googlesitekit-vendor-47a88efce259222be7fe.js:7:750276) at ga (googlesitekit-vendor-47a88efce259222be7fe.js:7:735880) at Zj (googlesitekit-vendor-47a88efce259222be7fe.js:7:735805) Pi @ googlesitekit-vendor-47a88efce259222be7fe.js:7 googlesitekit-dashboard-7668dfed8744938a0c4b.js:21 Caught an error: TypeError: Cannot read properties of null (reading '0') at googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:777 at e.exports (googlesitekit-vendor-47a88efce259222be7fe.js:7:541042) at e.exports (googlesitekit-vendor-47a88efce259222be7fe.js:7:895449) at h (googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:740) at v (googlesitekit-modules-search-console-ad2e745761e46836e186.js:21:1107) at Overview (googlesitekit-modules-search-console-ad2e745761e46836e186.js:58:13761) at Ih (googlesitekit-vendor-47a88efce259222be7fe.js:7:705185) at wi (googlesitekit-vendor-47a88efce259222be7fe.js:7:750276) at ga (googlesitekit-vendor-47a88efce259222be7fe.js:7:735880) at Zj (googlesitekit-vendor-47a88efce259222be7fe.js:7:735805) Object value @ googlesitekit-dashboard-7668dfed8744938a0c4b.js:21 googlesitekit-vendor-47a88efce259222be7fe.js:7 TypeError: Cannot read properties of null (reading '0') at googlesitekit-modules-search-console-ad2e745761e46836e186.js:17:2738 at Array.forEach (<anonymous>) at p (googlesitekit-modules-search-console-ad2e745761e46836e186.js:17:2692) at SearchConsoleStats (googlesitekit-modules-search-console-ad2e745761e46836e186.js:60:2997) at Ih (googlesitekit-vendor-47a88efce259222be7fe.js:7:705185) at wi (googlesitekit-vendor-47a88efce259222be7fe.js:7:750276) at ga (googlesitekit-vendor-47a88efce259222be7fe.js:7:735880) at Zj (googlesitekit-vendor-47a88efce259222be7fe.js:7:735805) at Lj (googlesitekit-vendor-47a88efce259222be7fe.js:7:733151) at googlesitekit-vendor-47a88efce259222be7fe.js:7:691581 Pi @ googlesitekit-vendor-47a88efce259222be7fe.js:7 googlesitekit-dashboard-7668dfed8744938a0c4b.js:21 Caught an error: TypeError: Cannot read properties of null (reading '0') at googlesitekit-modules-search-console-ad2e745761e46836e186.js:17:2738 at Array.forEach (<anonymous>) at p (googlesitekit-modules-search-console-ad2e745761e46836e186.js:17:2692) at SearchConsoleStats (googlesitekit-modules-search-console-ad2e745761e46836e186.js:60:2997) at Ih (googlesitekit-vendor-47a88efce259222be7fe.js:7:705185) at wi (googlesitekit-vendor-47a88efce259222be7fe.js:7:750276) at ga (googlesitekit-vendor-47a88efce259222be7fe.js:7:735880) at Zj (googlesitekit-vendor-47a88efce259222be7fe.js:7:735805) at Lj (googlesitekit-vendor-47a88efce259222be7fe.js:7:733151) at googlesitekit-vendor-47a88efce259222be7fe.js:7:691581 Object value @ googlesitekit-dashboard-7668dfed8744938a0c4b.js:21 DevTools failed to load source map: Could not load content for chrome-extension://jpdapbcmfllbpojmkefcikllfeoahglb/content_start/bundle.js.map: System error: net::ERR_BLOCKED_BY_CLIENT DevTools failed to load source map: Could not load content for chrome-extension://jpdapbcmfllbpojmkefcikllfeoahglb/content_wrap/bundle.js.map: System error: net::ERR_BLOCKED_BY_CLIENT
- This reply was modified 2 years, 6 months ago by ned4spd8874.
@ned4spd8874 thanks for your continued troubleshooting efforts and for these latest errors. I will discuss this with the team and continue to investigate this for you and provide an update as soon as I can.
@ned4spd8874 It may also be useful if you could provide any Site Health status errors that you may have. These differ to the Site Health information and may help us pinpoint something.
Would it also be possible for you to provide us with a screen recording of what you are experiencing? You can do this with a service such as Loom and provide the URL recording here which would be very helpful for us.
Here’s the link to the recording:
@ned4spd8874 thank you for the recording that is helpful. We have had similar errors to these in the past which were caused by an incorrectly configured nginx server.
Would it be possible for you to provide your nginx config file so that we can review to see if anything stands out in the configuration that could be causing the issues. You can share this privately via a Google Drive link.
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