Site Kit encountered an error

  • Resolved marronyou

    (@marronyou)


    3 years, 4 months ago

    Immediately after installing WordPress, I downloaded the Site kit, but I got an error.

    Cannot read property ‘slug’ of undefined
    in WidgetAreaRenderer
    in div
    in WidgetContextRenderer
    in DashboardApp
    in GoogleSitekitDashboard
    in RestoreSnapshots
    in ErrorHandler
    in Root

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @marronyou ,

    Thanks for opening a support topic.

    To troubleshoot this issue would you mind to help us in sharing following information:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. At what stage does this occur? (ie. When clicking on the primary Site Kit dashboard or when using the admin toolbar)
    3. Do you see any browser console errors on the same screen where this appears? If you want to share a screenshot of any errors you can use a service such as Imgur.

    Thanks & Regards,

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @marronyou As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @ankitnagpal Hi there! We’ve just released v1.39.0, which includes a fix for this issue. Please upgrade your Site Kit plugin.

    I’ll mark this topic as resolved, but if you have any questions or issues, feel free to open a new support topic and we’d be happy to assist. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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