Site Kit encountered an error

  • Resolved piexii

    (@piexii)


    3 years, 4 months ago

    Incorrect locale information provided

    in UserDimensionsPieChart
    in div
    in Cell
    in div
    in Row
    in div
    in Grid
    in div
    in div
    in Widget
    in WithWidgetSlug(Widget)
    in DashboardAllTrafficWidget
    in WhenAnalyticsActive(DashboardAllTrafficWidget)
    in WidgetRenderer
    in div
    in Cell
    in WidgetCellWrapper
    in div
    in Row
    in div
    in div
    in Grid
    in WidgetAreaRenderer
    in div
    in WidgetContextRenderer
    in DashboardApp
    in GoogleSitekitDashboard
    in RestoreSnapshots
    in ErrorHandler
    in Root

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter piexii

    (@piexii)

    I did uninstall and reinstall still the same problem!

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. So we can try to determine the cause of this please share the following information.

    1. Your Site Health info. You can use this form to share privately if preferred.
    2. At what stage does this occur? ie. When clicking on your primary Site Kit dashboard or from the front end using the Site Kit admin tab?
    3. Do you see any browser console errors when this appears from checking your site using a Chrome browser incognito window?

    Let me know if you have any questions with the above.

    Hello @piexii ,

    Are you still encountering the same issue? Please feel free to share above requested information so our team can help you out.

    Best Regards,

    Thread Starter piexii

    (@piexii)

    Hello Abdullah,

    I did fill the form this morning. Let me know if you have everything that you need to solve the issue.

    Regards

    Eric

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for providing the additional insights. From checking the details provided your defined site language includes a referenced to your theme. As you mentioned in the additional details submitted this isn’t impacting another site using the same there, so I’d like to see if there is any particular third party plugin conflict. You can check this by performing the checks below:

    1. Login to your site from a Chrome browser incognito window
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    5. Attempt to setup Site Kit once more

    You can exit troubleshooting mode afterwards.

    If the same issue persists can you share the following information:

    1. At what stage does this occur? ie. When clicking on your primary Site Kit dashboard or from the front end using the Site Kit admin tab?
    2. Do you see any browser console errors when this appears from checking your site using a Chrome browser incognito window?
    Plugin Support James Osborne

    (@jamesosborne)

    @piexii Just checking in to see if the issue persists? If so let me know the outcome of the checks above.

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @piexii As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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