Site Kit by Google creating unwanted cookie consent

And to make it even worse, in Germany – based on GDPR – this popup is “illegal” because it loads Google fonts from Google servers which a German court has found illegal in January 2022 (https://www.theregister.com/2022/01/31/website_fine_google_fonts_gdpr/). That can be resolved by copying the fonts to your own web server and load them from there. However, since this popup can not be edited, this is not possible.

Hello @glewe thank you for opening a support topic. As you spotted we have had a previous report of this which we were unable to determine the cause of at that time. The Site Kit plugin does not implement any cookie consent feature or message on your website. I can see the consent popup you are referring to so let’s run some checks to see if we can find what may be causing this.

Could you please share your Site Health Information. You can use our private form to submit this information. Please make sure to include your hosting provider here.

Once I have checked this information I can suggest some further troubleshooting steps for you to take.

@glewe Can I just confirm that it is the cookie consent banner at the footer of your site or is it both you are referring to?

I can see that the cookie banner at the footer of your site has been created by CookieYes. Have you at any stage used the CookieYes plugin? If so this could have been created and left on the site even after uninstalling the plugin.

I am so far unable to recreate this using the plugin but would recommend you reach out to the CookieYes support forum for further assistance with removing this.

Hi @adamdunnage ,

correct, I am using CookieYes on that site. it displays the blue cookie bar at the bottom that reaches across the whole window. I was not referring to that popup.

I was referring to the big white popup from Google that you have to confirm to continue browsing. Once confirmed, you can always get back to it by a white smaller banner at the bottom left. That also comes from Google.

I have now done the following. I used the “Reset” feature of the Site Kit plugin to remove all connected services. The popups were gone after that. Then, I connected my Analytics service as before and it still did not show. I leave it at that now.

I am now pretty sure that it was caused by connecting the AdSense service. In the setup of my AdSense property there is a feature called “GDPR” in the “Privacy and Messaging” section that will enable the consent popup. It is as simple as switching that feature off.

So I can confirm that the Site Kit plugin itself does not launch the popup. It is launched when you connect an AdSense property to SIte Kit where the GDPR feature is enabled.

Thanks for your prompt response and support.

Best regards,
George

@glewe Thank you for explaining the steps taken and that this was due to the AdSense platforms GDPR option that’s very useful to know for future queries we may get on this. Glad to hear this is resolved and please do get back in touch if you have any further questions/issues.