Site kit

Hello @042jam ,

Thanks for opening a support topic.

Please share the following information:

1. At what stage you are encountering this issue?
2. Do you have installed any cache/optimization related plugins at the website?
3. Can you please apply basic troubleshooting steps:

1. Install and activate the Health Check & Troubleshooting plugin.
2. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
3. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
4. Visit Site Kit dashboard where you are encountering the issue

You can exit troubleshooting mode afterwards.

Best Regards,

The error started appearing after I reinstalled my theme

Hello @042jam ,

Thanks for getting back to us.

Did you apply basic troubleshooting? Any screenshot/video recording would be useful to determine where you are facing the issue. You can use Imgur or Recordit to share here.

For deep inspection please share your Site Health information via form privately.

Best Regards,

Check out the error

Hello @042jam ,

Looks like any cache plugin installed at your website. Can you please disable the cache plugin & check again? Or you can apply basic troubleshooting steps as well just to find out the conflicted plugin which is causing this issue.

Best Regards,

I will check it out

Great, please let us know how you get on after temporarily deactivating your caching plugin or clearing it’s cache. If the same occurs please follow the troubleshooting steps below and share whether the issue persists:

1. Login to your site from a Chrome browser incognito window
2. Install and activate the Health Check & Troubleshooting plugin.
3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
5. Attempt to view your Site Kit dashboard once more

You can exit troubleshooting mode afterwards.

@042jam were you able to locate the issue in troubleshooting mode? Feel free to respond back in case you are still observing the issue.

Best Regards,

Sorry for late reply, I have fixed the issue, I only removed the already existed code in my theme header

@042jam No problem at all, glad we were able to help! Please do feel free to leave a review – we’d love to hear your feedback on the plugin.