• Resolved wordsergi

    (@wordsergi)


    Hello,

    My site health says
    Wpcom Connection Test Jetpack
    Errore MèTIS is not connected.: 200

    I can’t see where I’m wrong, I tried several times to reconnect the site and/or uninstall and reinstall the plugin, but the problem remains.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor James Huff

    (@macmanx)

    We’re being blocked from accessing https://www.metisjewels.it/xmlrpc.php which Jetpack requires to function.

    Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It’s akin to selling your car because you don’t want it to be stolen.

    Your site’s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps, and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.

    If you are using any security plugins, please try connecting with those temporarily deactivated. If you don’t have any, or if that didn’t work, I would suggest contacting your hosting provider and asking them to unblock your site’s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress site.

    Thread Starter wordsergi

    (@wordsergi)

    Hi,
    I unlocked access to the xmlrpc in the htaccess file as you suggested, and reconnected the Jetpack, but the problem remains:

    Wpcom Connection Test Jetpack
    Errore MèTIS is not connected.: 200

    Did I forget something?

    Plugin Support Fotis

    (@fstat)

    Hi there,

    I can see that your site is now properly connected to WordPress.com. Where are you seeing that error and what exactly is MèTIS?

    Thread Starter wordsergi

    (@wordsergi)

    Hi,

    Yes, now I see that it’s connected!
    Thank you for your support!

    MèTIS is the name of the brand for which the site was built and in this case is the site name.

Viewing 4 replies - 1 through 4 (of 4 total)
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