• Resolved Losi

    (@losi)


    Our subscription Members can’t add new payment methode to their account. After some testing, disable the Conditional Payments for WooCommerce plugin solve the problem. But I need the functionality of this plugin, so re-enable, and and check the Debug mode of the plugin. After this our site is crashing, and back to the normal state, if I rename the plugin directory on the server (technically disable the plugin).

    So this is two problem, that I need to solve.

    Thanks in advance!

    The page I need help with: [log in to see the link]

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  • Plugin Author WP Trio

    (@wooelements)

    Thanks for reporting this issue.

    Did you get any specific error message? They can usually be found in WooCommerce > Status > Logs > fatal-errors-xxxxxxxxxx.log or sometimes the site admin will get them via email.

    Plugin Author WP Trio

    (@wooelements)

    Closing this now but feel free to reopen if the issue persists.

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