Site inaccessible

Hi @scuderiadank,

I’m sorry the update caused this problem! In a previous version a conflict could occur with another plugin which in some cases results in issues in the htaccess. Please check your htaccess file, which you can find in the root of your website, and try removing the contents, or replacing it with the default wp lines:

BEGIN WordPress
# The directives (lines) between "BEGIN WordPress" and "END WordPress" are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

Then go to settings/permalinks to re-save the settings.

That should restore your site.

Let me know if that helps!

• This reply was modified 2 years ago by Rogier Lankhorst.
• This reply was modified 2 years ago by Rogier Lankhorst.
• This reply was modified 2 years ago by Rogier Lankhorst.

Thanks for the prompt reply @rogierlankhorst.

I’ve edited the htaccess file with the default lines and no improvement.Any other suggestions?

I see the wp-login.php file loads, what happens exactly after you try to login?

When I do a test login, with random data, I get a lockout notice from a WordFence. So your WordPress back-end seems to respond without problems.

As I haven’t heard back from you, I’ll close this for now. If you have any further questions, or need more help, let me know. You can also always contact us at https://really-simple-ssl.com/support.