Site Health shows PHP 7.0.33 but domain is set to 7.4

  • Resolved webdad2000

    (@webdad2000)


    3 years, 9 months ago

    Bluehost is my provider.

    When I go to Site Health – Info, the Server section shows PHP 7.0.33.

    The hosting server is set to 7.3, and I’ve used the bluehost multiPHP configurator to set the PHP version for my storeallthebits domain to 7.4.

    For some reason Site Settings doesn’t seem to recognize the available version of PHP.

    Any help appreciated.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Create a phpinfo.php file, upload it to the root directory, then visit www.your-site/phpinfo.php and see what version is showing. If Site Health is correct, contact your host and show them the output of phpinfo.php. If Site Heath is incorrect, try disabling all plugins and switching to a Twenty^ WordPress theme, to see if a plugin or theme conflict is causing this issue.

    * Note that the phpinfo.php file should be removed when you have finished troubleshooting, as it exposes information about the server setup.

    https://www.inmotionhosting.com/support/website/how-to-create-a-phpinfo-page/

    Dion

    (@diondesigns)

    These “multiphp selectors” usually work by adding a line to your main .htaccess file. You should verify that the correct line is present. If you don’t know how to do that, contact EIG/Bluehost and ask them to verify that the selected PHP version is correctly configured.

    Thread Starter webdad2000

    (@webdad2000)

    Thanks! phpinfo showed 7.0.33, so I’ll talk to my provider.

    Greatly appreciate the help from both of you!

    Thread Starter webdad2000

    (@webdad2000)

    Looking through my .htaccess file I found this:

    AddHandler application/x-httpd-ea-php70 .php

    Based on some other googling, I changed it to:

    AddHandler application/x-httpd-ea-php74 .php

    All appears right with the world at this point. Site Health reports 7.4.20

    Thanks again for the tips and guidance!

Viewing 4 replies - 1 through 4 (of 4 total)
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